| Role Description: | 8 years of technical expertise experience with OnBase or an equivalent enterprise imaging systemHyland Certified Systems Admin and Workflow AdminFirm grasp of clientserver, web, and database architectures to ensure good performance of those systemsManage all back-end technology infrastructure for Onbase and be the liaison where vendors provide infrastructure support to OnBase collaborate with senior leadership as necessary. This includes all servers, SANs, backup environments, database environments, networks, switches, routers, datacenter needs, virtual environments, related to OnBase.Strong knowledge of Excel, SQL database, SQL scripts and queries.Proven effectiveness working with a dynamic team of people both technical and non-technicalStrong attention to detail and ability to exercise good judgment especially where borrower or client data is affectedAdept at applying troubleshooting techniques in a high pressure environmentAbility to provide service to other departments while managing internal project loadsFamiliar with working in a data warehouse environmentAbility to prioritize and remain focused in a dynamic, fast paced environmentAbility to multi-task and resolve issues in a timely manner and within established SLAsAbility to work after hours or on weekends as necessary to effectively maintain an enterprise system that adheres to strict maintenance windows |
|---|