Switchboard Operator - Medical Office

Carolina Neurosurgery and Spine Associates

Greensboro, NC

JOB DETAILS
SKILLS
Communication Skills, HIPAA (Health Insurance Portability and Accountability Act), Medical Office, Team Player, Telephone Skills
LOCATION
Greensboro, NC
POSTED
1 day ago

We are seeking compassionate and energetic individuals for a Full-Time Switchboard Operator position in our Greensboro office. The role involves answering a busy multiline phone system, assisting callers with practice and visit questions, routing calls, and escalating as needed. Candidates should communicate clearly, present a professional image, actively listen, and handle callers with compassion, especially when dealing with frustrated individuals. Good computer skills and multitasking abilities are essential. Responsibilities include using paging equipment, supporting other departments, complying with HIPAA, and embodying core values like compassion, teamwork, integrity, and community. Hours are Monday-Friday, 8:30am-5:00pm. The position promotes a positive work environment and encourages participation in improvement initiatives. Apply today to join a team dedicated to providing quality, compassionate care.

About the Company

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Carolina Neurosurgery and Spine Associates