We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.Bilingual skills welcome.
The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents Additional Documents section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.
The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis. Disclosure of Salary Information In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.
Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position overview: The Department of Healthcare and Family Services, Division, Bureau All Kids is seeking to hire a motivated individual to serve as an Office Assistant. Under the direction of the Clerical Supervisor, this position performs a variety of office support functions and provides quality customer service as part of the Bureau of All Kids Switchboard staff. The ideal candidate will have knowledge of office practices, procedures and programs with the ability to follow written and oral instructions.
HFS values employees with different backgrounds, life experiences, and talents. Employees receive a robust benefit package including: Monday-Friday work schedule Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.) Health, Life, Vision, and Dental Insurance Pension Plan Paid Parental Leave Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare) Employees earn (12) paid Sick Days annually. New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually. Employees earn (3) paid Personal Days annually. (13-14) paid holidays annually (based on start date)
Essential Functions Under general supervision, serves as a Switchboard Assistant in conducting a variety of difficult and responsible clerical activities relating to the control of All Kids applications Receives, screens and directs incoming telephone inquiries regarding All Kids/Family Care Programs Update files containing correspondence, reports, mail batches and case files Receives and responds to routine inquiries from the general public Updates statistics regarding telephone activity Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge, skill and mental development equivalent to completion of high school and one (1) year of relatedoffice experience Conditions of Employment Requires completion of a background check and self-disclosure of criminal history Requires the ability to utilize and maintain state issued equipment such as a laptop The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m. Headquarter Location: 201 S Grand Ave E, Springfield, Illinois, 62704 Work County: Sangamon Email: HFS.DMPApps@illinois.gov Posting Group: Office & Administrative Support