SW Inside Sales Manager

Overview One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems. Part of the One Identity Software group, One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts, and control access. Our solutions enhance business agility while addressing IAM challenges within on-premises, cloud, and hybrid environments. The combined entity delivers a complete portfolio of market-leading Identity Access Management, Privileged Access Management, and Identity Governance solutions. Now, customers can achieve identity-centric security with trusted, proven technology in each major category.

We are seeking a driven and people-focused Inside Sales Manager I to lead and develop a team of Inside Sales Representatives responsible for driving pipeline, accelerating revenue, and expanding customer relationships. This is a frontline leadership role ideal for a high-energy sales leader who excels at coaching, forecasting, and executing in a fast-paced SaaS environment. You will be responsible for hiring, developing, and scaling a team that supports net-new acquisition and expansion within the identity security space.

Responsibilities

Team Leadership & Development

• Lead, coach, and develop a team of Inside Sales Representatives to exceed pipeline and revenue targets
• Conduct regular 1:1s, performance reviews, and call coaching sessions
• Foster a high-performance, accountability-driven sales culture
• Recruit, onboard, and ramp new team members effectively

Revenue & Pipeline Execution

• Own team quota, pipeline generation, and conversion metrics
• Drive outbound and inbound sales strategies aligned with company growth goals
• Partner with field sales and channel teams to accelerate deal progression
• Monitor KPIs including activity metrics, pipeline coverage, win rates, and forecast accuracy

Sales Strategy & Operations

• Implement scalable sales processes, cadences, and playbooks
• Leverage CRM (Salesforce) and sales engagement tools to track performance and optimize execution
• Provide accurate forecasting and reporting to senior leadership
• Identify trends, risks, and opportunities within the pipeline

Cross-Functional Collaboration

• Work closely with Marketing on campaign follow-up and lead conversion
• Partner with Sales Enablement to support training and ongoing skill development
• Collaborate with Product and Customer Success to align messaging and customer value

Qualifications

• 5+ years of B2B software/SaaS sales experience
• 1-3 years of inside sales leadership or team lead experience
• Proven track record of meeting or exceeding sales and pipeline targets
• Experience managing KPI-driven sales environments and outbound motions
• Strong coaching, mentoring, and performance management skills
• Proficiency with Salesforce, sales engagement tools (Outreach, Salesloft, etc.), and forecasting tools

Preferred Qualifications

• Experience in cybersecurity, identity security, or enterprise software
• Experience supporting mid-market and enterprise sales teams
• Background in building or scaling inside sales teams in a high-growth environment

Key Competencies

• Data-driven decision making
• Strong communication and executive presence
• Operational rigor and forecasting discipline
• Growth mindset and continuous improvement focus
• Customer-first approach

Company Description One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.

Why work with us?

• Life at One Identity means collaborating with dedicated professionals with a passion for technology.
• When we see something that could be improved, we get to work inventing the solution.
• Our people demonstrate our winning culture through positive and meaningful relationships.
• We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential.
• Our team members health and wellness are our priority, as well as rewarding them for their hard work.

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics.

One Identity encourages applicants of all ages. Come join us.

For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system.

Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com

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