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SVP, Director of Home Lending

Wsfs Financial

Bryn Mawr, Pennsylvania

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JOB DETAILS
SALARY
$160,476–$263,637.75
SKILLS
Analysis Skills, Automation, Bank Management, Benchmarking, Best Practices, Brand Marketing (Branding), Budget Management, Budgeting, Business Administration, Business Plan, Business Practices, Communication Skills, Community Support, Consumer Branding, Continuous Improvement, Customer Experience, Data Analysis, Employee Retention, Entrepreneurship, Establish Priorities, Financial Management, Financial Modeling, Financial Operations, Financial Planning, Financial Services, Financial Strategy, Forecasting, Futures, Green Business, Home Equity Loans, Industry/Trade Analysis, Interpret Regulations, Leadership, Loan Servicing, Loans, Mortgage, Mortgage Servicing, Negotiation Skills, Operations Processes, Performance Management, Performance Metrics, Predictive Modeling, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Positioning, Residential Mortgages, Revenue Growth, Sales, Strategic Analysis, Strategic Planning, Technical Support, Thought Leadership, Vendor/Supplier Relations, Wealth Management, Workforce Planning, Writing Skills
LOCATION
Bryn Mawr, Pennsylvania
POSTED
30+ days ago
Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it's our mission and our purpose.

The SVP, Director of Home Lending will serve as a key leader within the WSFS Home Lending organization, overseeing the origination, selling, and servicing of Mortgage Loans and Home Equity Loans. This leader will guide the next phase of WSFS Home Lending's strategic, financial, and operational growth. They will bring strong industry expertise, provide strategic thought leadership, and champion process optimization, procedural rigor, and innovative digital technologies that support scale and long-term success.

Job Responsibilities:
  • Provide executive oversight of financial planning, workforce strategy, and performance management, ensuring budgets, staffing models, and KPIs are aligned with long-term business objectives and support sustainable, enterprise-wide growth.
  • Lead the strategic direction of loan production and administration, leveraging data analytics to optimize end-to-end workflows, strengthen credit performance, and elevate customer experience across all channels.
  • Assess and modernize core programs, processes, and operational frameworks by integrating industry best practices, benchmarking against emerging standards, and driving continuous improvement across the business.
  • Advance revenue growth by cultivating high-impact relationships with key business leaders, external partners, and industry stakeholders, strengthening the organization's competitive position across an expanding geographic footprint.
  • Develop forward-looking financial models and predictive analytics to inform strategic decision-making, improve forecasting accuracy, and enhance enterprise-level insight into business performance and market opportunities.
  • Monitor and interpret economic, regulatory, and industry trends, advising senior leadership on near- and long-term implications for growth strategy, market positioning, and product innovation.
  • Champion a culture of innovation and opportunity creation, identifying strategic pathways for expansion into new markets, services, and partnership models that align with long-range organizational goals.
  • Collaborate closely with Technology and Data Transformation teams to advance digital modernization efforts, accelerating the adoption of automation, intelligent workflows, and data-driven capabilities that enhance scalability and operational excellence.
  • Evaluate and refine incentive compensation strategies to ensure alignment with organizational priorities, reinforcing performance behaviors that drive value, productivity, and sustainable business outcomes.
  • Partner with Marketing to strengthen brand presence, customer engagement, and product portfolio visibility, enhancing customer loyalty, deepening relationships, and increasing overall share of wallet.
  • Lead strategic assessments, negotiations, and integration efforts for external partnerships and vendor relationships, ensuring alignment with enterprise objectives and maximizing organizational value.

Minimum Qualifications:
  • Bachelor's Degree in business administration or a related field. Master's degree in Business Administration preferred.
  • 10+ years of financial services experience across a wide range of roles (ex. Operational, Sales, Leadership positions). Mortgage experience required.
  • Innovative and entrepreneurial mindset, motivational abilities, and the ability to drive culture and engagement that finds and retains talented employees.
  • Adaptive leadership to successfully manage through ambiguity and rapid changes.
  • Strategic and innovative approaches to business planning, budgeting and management along with a sound understanding of best business practices.
  • Effective prioritization, clear accountability, and the ability to make decisions within tight timeframes across multiple high priority projects.
  • Outstanding leadership ability as well as excellent verbal and written communication and presentation skills.
  • Strong analytical, decision-making, and problem-solving skills.
  • Strong process orientation (can manage large scale projects).

About the Company

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Wsfs Financial