SVB Partnerships Director

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our San Francisco office. 

Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.

Silicon Valley Bank (SVB), a division of First-Citizens Bank, is the bank of some of the world’s most innovative companies and investors. SVB provides commercial banking to individuals and companies in the technology, life science and healthcare, private equity, and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights and connections. Learn more at svb.com. 

As Partnership Director, you will lead the strategy and execution of key partnerships across the organization, ensuring they deliver meaningful business impact. You will develop go-to-market plans for partnerships initiatives and coordinate cross-functionally to scope, execute, and activate initiatives. Working closely with the Head of Partnerships, you will drive seamless execution and performance of partnership efforts. In addition, you will build and refine the partnership playbook and operating model to scale and govern partnerships effectively across the organization.

Partnership Execution & Stakeholder Leadership

• Partner with the business units to identify pain points and value drivers, and translate them into partnership opportunities that serve the innovation economy
• Partner with senior business unit and functional leaders to develop and execute commercial plans, including distribution strategy, lead generation, marketing/PR, operations, risk and compliance, and technical integration
• Define and implement performance management and synergy tracking frameworks (e.g., KPIs, scorecards, etc.) and monitor success on ongoing basis

Partner Development & Ecosystem Engagement

• Identify and engage prospective partners that deliver value to SVB clients, enhance product offers or unlock new distribution channels
• Negotiate and secure mutually beneficial partnerships that support both SVB clients and the SVB business units
• Build and maintain a strong presence within the innovation economy ecosystem, developing relationships with key partners and industry stakeholders to strengthen the brand and expand partnership opportunities

Strategy & Operating Model

• Own and evolve the Partnership operating model and playbooks to meet business and enterprise needs
• Lead annual planning and business reviews, ensuring partnership strategy and operating model remain aligned in a dynamic environment
• Develop and lead strategic portfolio reviews to assess performance and optimize partnership impact
• Align partnerships with cross enterprise strategy, objectives & roadmap
• Identify synergies (revenue and cost) and while minimizing operational friction for the business
• Navigate organizational dynamics and develop plans to bridge cultural and operational differences across partners and internal stakeholders

Bachelor's Degree and 8 years of experience in partnerships, OR High School Diploma or GED and 12 years of experience in partnerships.

Preferred Qualifications:

• 12+ years of relevant professional experience required
• • Previous experience in innovation economy partnerships preferred
  • Experience in commercial banking products and services; ideally experience with LFI risk and compliance
• Ability to quickly secure buy-in from senior leaders across the organization
• Ability to motivate and create enthusiasm while working through others – trainer, coach, and mentor
• Results focused, attentive to detail, and process-oriented
• Senior individual with proven track record
• Strong communicator and polished presenter
• Comfortable with leading teams through ambiguity

Preferred Area of Experience: Commercial partnerships, commercial banking, LFI experience 

The base pay for this position is relative to your experience but the range is generally $177,000-$236,000 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay.