Sustaining Quality Manager

ENABLE your future through light.Excelitas is a global technology leader with more than 7500 employees focused on delivering market-driven solutions to fulfill the illumination optical detection and imaging needs of OEMs and end-users across the biomedical semiconductor industrial consumer products scientific security defense and aerospace sectors.ENGAGE with us today and make your contribution to the future Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL.We are currently seeking a Sustaining Quality Manager who be responsible for leading developing and mentoring a team responsible for production quality supplier quyality complaints and the RMA process.Main responsibilitiesOversee the investigation and resolution of product process supplier and customer quality issues ensuring effective containment root cause analysis corrective actions and timely closure.Drive quality improvements by analyzing trends performance metrics customer feedback supplier performance and COPQ data to identify and eliminate recurring issues.Partner with Manufacturing Engineering Operations and Supply Chain teams to improve process capability reduce defects and enhance overall product quality.Manage customer quality concerns complaints RMAs and escalations to ensure effective communication issue resolution and customer satisfaction.Oversee supplier quality performance including supplier nonconformances corrective actions development activities and ongoing performance monitoring.Utilize quality tools and data analysis techniques including SPC MSA and risk-based methodologies to drive process improvement and operational excellence.Support internal customer and certification audits while ensuring compliance with quality system requirements and customer expectations.Other duties as assignedRequirementsBachelors degree in Engineering Quality Manufacturing or a related technical field.7 years of quality experience in a manufacturing environment.ASQ CQE CMQOE or equivalent certification preferred.Lean Six Sigma Green Belt Black Belt or similar continuous improvement certification preferred.Experience with SPC MSA process capability analysis and data analytics tools such as Power BI preferred.Benefits start day 1 Medical Dental Vision 401K Holiday Pay PAID MaternityPaternity leave Tuition Reimbursement Long-term and Short-term disability.Pay range 114380 - 137000 annually depending on experience.Our facility in Boulder Colorado has key functions in Research and Development Operations Production and other disciplines. This facility specialises in the manufacturing of ultra-precision optical components optical thin film coatings and optical sub-assemblies for demanding applications in lasers materials processing instrumentation life sciences avionics and defence.This site offers capabilities that include substantial design and engineering resources comprehensive optical fabrication and coating capabilities advanced assembly technology and an extensive in-house metrology lab.LI-FM1 on-siteThis position requires the use of information which is subject to the International Traffic in Arms Regulations ITARVisa sponsorship is not available for any position at ExcelitasEqual OpportunityAffirmative Action EmployerMinoritiesFemalesDisabilityVeteranGender IdentitySexual OrientationExcelitas is seeking leaders and innovators to join our global team Visit httpsjobs.excelitas.com