Under the general supervision of the Director of Quality Resources, the Surgical Services Quality Manager collaborates with members of the Surgical and Anesthesia departments to design, develop and implement tools for measuring and bench-marking organizational performance in the areas of clinical outcomes, external reporting, and compliance with local, state, and federal standards.
The Surgical Services Quality Manager is responsible for the collection and submission of data to external surgical quality databases as assigned. Data capture is accomplished through high-quality clinical screening of surgical cases from multiple service lines.
The Surgical Services Quality Manager, in collaboration with the Chief and Nursing Leadership for the Operating Room, is the third member of the surgical Triad team and works closely with members of the Surgical and Anesthesia departments to support the Chief in maintaining quality care within the acute care setting; the Surgical Services Quality Manager assists to integrate quality care across service lines through the tenets of the organizations Culture of Safety and care delivery model.
This individual works with Service Chiefs to establish key metrics that will enhance surgical management and drive continuous improvements in patient outcomes, including reducing unexpected outcomes.
At Signature HealthCARE, we’re changing the world of elder care for the better. Offering the best possible care for our residents is our number one priority. We offer various care options, each designed to give our residents care and attention specifically suited to their needs. From rehabilitation services to customized home care, our care options promote a fulfilling life for everyone we help. For over a decade, my team and I have charted a course to radically change how society perceives nursing homes in this country. Coming from outside the long-term care industry, I was stunned and disappointed by how many companies were not adequately meeting the demands of the communities they serve. I knew this business would never be easy, but the social responsibility to deliver a diligent service and restore public trust made the long-term care revolution a challenging concept that was more a dream than reality. That is, until Signature HealthCARE.
E. Joseph Steier, III President and CEO Signature HealthCARE