Join STERIS as a Surgical Reprocessing Systems Field Service Engineer

STERIS helps healthcare and life science Customers build a healthier, safer world. As a remote, customer-facing professional primarily based in hospitals, you will keep critical surgical workflows running by installing, troubleshooting, and repairing the equipment that underpins sterile processing and operating rooms.

A day in the life

You start your morning reviewing your autonomous schedule: a preventive maintenance in one hospital’s decontam area, a warranty call across town, and an afternoon installation assist. You arrive on site, greet the SPD lead, and bring a washer-disinfector back to peak performance. Later, you calibrate a steam generator, document your work on mobile tools to meet regulatory requirements, and collaborate with Tech Support and Engineering when a complex issue needs a deeper dive. Along the way, you brief the Customer on repair options and coordinate with Sales to ensure they have what they need.

You’ll become an expert on our flagship OEM lineup—Washers, Sterilizers, Ultrasonics, Steam Generators, and Cart Washers—our largest portfolio of approximately 160 models and the equipment STERIS was founded on. It’s a hands-on role with meaningful impact, backed by a team that supports your growth.

What you will do

• Diagnose, repair, and maintain STERIS and competitor systems and components used in surgical and sterile processing environments.
• Plan your route and prioritize Customer commitments to complete PMs, service and warranty calls, installations, and field upgrades on time.
• Use advanced mobile platforms to document work, meet compliance requirements, and resolve issues efficiently; escalate with Tech Support, Engineering, and Service Contract Management when needed.
• Explain findings, pricing, and repair options to Customers; partner with Sales to enhance Customer experience and identify revenue opportunities.
• Support multiple facilities across your territory based on service agreements and needs.

Backgrounds that thrive here

Many successful team members bring experience from HVAC, general mechanics, facilities maintenance, refrigeration, boilers/chillers, equipment repair, diesel/automotive, aviation, plumbing, and electrical trades.

What you bring

• High School Diploma or GED and 4+ years of work experience, including 2+ years in a mechanical/technical role. An associate degree, relevant certifications, competitive equipment training, or related military experience may count toward this requirement.
• Valid driver’s license and the ability to meet all background and physical assessment elements required to obtain and maintain vendor credentialing; compliance with hospital/Customer credentialing.
• Experience engaging with Customers and teams; strong written and verbal communication.
• Basic computer proficiency (Windows, email, navigation, mobile apps) with the ability to enter data across multiple systems.
• Schedule flexibility, including possible overnights and early/late hours as Customer needs dictate.

Compensation and benefits

Base pay range: $60,000.00 - $75,000.00. This position is eligible for bonus. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on factors such as local labor market costs, years of relevant experience, education, certifications, and language skills.

• Base Salary + Incentive Compensation Program
• Company-provided vehicle, cell phone, and laptop
• Hands-on training program
• Paid Time Off plus 9 corporate holidays
• Excellent medical, dental, and vision coverage
• Healthcare and Dependent Flexible Spending Accounts
• Short- and Long-Term Disability
• 401(k) with company match
• Parental Leave
• Tuition Reimbursement
• Additional add-on benefits/discounts
• Assessment and promotional opportunity after 18 months of service

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

About STERIS

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We help Customers in healthcare, life sciences, and dental settings around the world. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

Equal Opportunity and Affirmative Action

STERIS is an Equal Opportunity Employer.We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.