Apple iPad, Broadband, Cellular Telephone, Coaching, Communication Skills, Construction, Corporate Compliance, Cross-Functional, Customer Escalations, Customer Experience, Customer/Client Research, Dental Insurance, Driver's License, Exceeded Sales Goal, Field Sales, Interpersonal Skills, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Market Share, Market Trend Analysis, Marketing, Mentoring, Metrics, Microsoft Office, Operational Support, Partner Sales, Performance Analysis, Performance Reviews, Regional Sales, Reimbursement, Reporting Skills, Revenue Growth, Sales, Sales Closing Skills, Sales Management, Sales Prospecting, Sales Tools, Sales Training, Team Building, Team Lead/Manager, Telecommunications, Vision Plan, Willing to Travel
Supervisor, Residential Field Sales
Location: Panama City, FL or Montgomery, AL
Lead. Inspire. Win in the Field.
Are you a natural leader who thrives in a fast-paced, people-first sales environment? Do you enjoy coaching teams, closing deals, and being in the field where the action happens?
At WOW!, we're expanding our broadband footprint and connecting communities with reliable, high-speed internet. We're looking for a Residential Field Sales Supervisor who can inspire teams, drive performance, and lead from the front as we continue growing our network and customer base.
This isn't just a sales management job — it's an opportunity to help lead the front lines of a broadband revolution.
What WOW! Offers
Base Salary: $60,000 – $65,000 per year Plus: Uncapped commissions and performance bonuses
Comprehensive Benefits Package:
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Tuition Reimbursement
- Colleague Broadband Discounts
- Mileage Reimbursement
- Company Cell Phone & iPad, & Sales Tools Provided
What You'll Do
As a Residential Field Sales Supervisor, you'll lead a team of field sales representatives and contractor partners to exceed sales goals while delivering a high-quality customer experience.
Lead & Develop a High-Performing Team
- Recruit, interview, and hire top sales talent
- Coach and mentor sales representatives through field training and ride-alongs
- Conduct ongoing performance reviews and provide constructive feedback
- Foster a high-energy, customer-first team culture
Drive Sales Performance
- Achieve and exceed established sales quotas and territory goals
- Monitor prospecting, closing ratios, and sales productivity metrics
- Train teams on product updates, promotions, and sales strategies
- Ensure sales quality and focus on retention and churn management
Lead From the Field
- Spend approximately 80% of your time in the field coaching and supporting your team
- Conduct daily one-on-one training with sales representatives
- Monitor installations, cancellations, and order quality to maintain compliance
Collaborate Across the Organization
- Work closely with marketing, MDU teams, construction, and operations to support market growth
- Lead EdgeOut sales initiatives across cross-functional teams
- Report field insights, customer trends, and market conditions to leadership
Maintain Operational Excellence
- Ensure compliance with company sales processes and policies
- Prepare productivity reports and performance updates
- Resolve customer escalations with appropriate internal teams
Who You Are
- A motivated leader with a passion for developing people and driving results
- Comfortable working in the field and engaging directly with customers and teams
- Strong communicator with excellent coaching and leadership skills
- Competitive, goal-driven, and resilient in a quota-driven environment
- Flexible to work evenings and weekends when customers are home
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years of sales leadership experience with proven results
- 3+ years of direct-to-consumer field sales experience
- Telecommunications, cable, or broadband experience preferred
- Experience managing or collaborating with third-party contractor sales teams preferred
- Experience with Microsoft Office, Spotio, and ICOMS preferred (can be trained)
Skills That Will Help You Succeed
- Field sales coaching and team development
- Strong interpersonal communication and leadership
- Ability to motivate teams to exceed sales targets
- Experience training and mentoring field sales representatives
- Ability to manage both team leadership and personal field presence
Working in the Field
This role is highly field-based and requires working outdoors and in neighborhoods within assigned territories.
You must be able to:
- Work evenings and weekends when needed
- Work outdoors in varying weather conditions
- Maintain a valid driver's license and acceptable driving record
- Lift up to 50 lbs. occasionally (sales materials, displays, etc.)
- Travel to nearby markets as needed
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
W
WOW! Internet Cable and Phone
WOW! is proud to serve a number of communities in the Midwest and Southeast. We started out in 1996 delivering cable TV service in Illinois, Michigan, Ohio and Indiana, and have since added the services that our customers need. Today we offer digital cable, HDTV, DVRs, high-speed Internet, and local and long-distance phone service. In 2012, WOW! acquired Knology, Inc. and began serving customers in Tennessee,AL, Georgia, South Carolina, Florida, Kansas, South Dakota, Minnesota and Iowa. We continue to listen to our customers and have plans to offer more exciting services in the future.
WOW! is privately owned by Avista Capital Partners. With corporate offices in Denver, WOW! has assembled a diverse and experienced management team. This team and all WOW! employees share a passion for doing things right and delighting our customers with friendly, quality service and affordable prices. Together, we are focused on building a culture at WOW! that is founded on four core values. These values are at the heart of what drives us to do our best for all of our customers.