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SUPV I CUSTOMER SERVICE

TE Connectivity

Phoenix, AZ

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JOB DETAILS
SALARY
$55,700–$83,600 Per Year
SKILLS
Artificial Intelligence (AI), Customer Service Evaluation, Customer Service Operations, Customer Support/Service, Diversity, Facebook, LinkedIn, Network Operations Center, Performance Reviews, Problem Solving Skills, Team Lead/Manager, Team Player, Technical Leadership, Telephone Skills, Time Management, Twitter, Willing to Travel
LOCATION
Phoenix, AZ
POSTED
Today

5/12/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Overview

Supervises customer servicerepresentatives and oversees customer service operations.

Job Requirements

  • Providing direction to team to ensure customer service calls are answered in a timely, efficient and knowledgeable manner.
  • Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
  • Handling escalated and unresolved calls from less experienced representatives. Providing input into hiring decisions and performance appraisals.
  • Sharing responsibility for training and managing team and ensuring calls are handled courteously and effectively.


What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

COMPENSATION
• Competitive base salary commensurate with experience: $55,700 - $83,600 (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits

BENEFITS
• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Job Locations:

3101 FULLING MILL RD
MIDDLETOWN, Pennsylvania 17057-3172
United States

Posting City: Phoenix

Job Country: United States

Travel Required: None

Requisition ID: 152162

Workplace Type: Remote

External Careers Page:

About the Company

T

TE Connectivity

TE Connectivity is an industry leader with an entrepreneurial spirit, fueled by innovation and collaboration. Our emphasis on forward thinking has attracted the brightest industry minds, allowing them to thrive and create breakthrough solutions that deliver a competitive advantage to our customers.

TE Connectivity is a global, $12.1 billion company that designs and manufactures over 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 90,000 employees partner with customers in virtually every industry—from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks—enabling smarter, faster, better technologies to connect products to possibilities.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Electronics, Components, and Semiconductor Mfg
FOUNDED
2007
WEBSITE
http://www.te.com/usa-en/home.html

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