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Support Technician

inSync Staffing

MIDLAND, TX

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JOB DETAILS
SALARY
$25.15–$32.55 Per Hour
SKILLS
Cargo/Freight, Communication Skills, CompTIA A+, Computer Science, Customer Relations, Desktop Hardware, Detail Oriented, Driver's License, Establish Priorities, Hardware Administration, Hardware Installation, Help Desk, Identify Issues, Information Technology & Information Systems, Interpersonal Skills, Inventory Management, Inventory Reports, Microsoft Access Database, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Reimbursement, Software Administration, Software Installation, Support Documentation, Systems Administration/Management, Systems Maintenance, Technical Support, Technical Training, Telecommunications, Writing Skills
LOCATION
MIDLAND, TX
POSTED
4 days ago

Duration: 1 Year +
Pay Rate: $25.15-$32.55/hour
Schedule: Tuesday - Saturday. 4:00 AM - 12:30 PM
***Must be flexible to work additional shifts, weekends, or provide vacation coverage as needed.

Job Summary
We are seeking an IT Support Technician to provide technical support for computer and telecommunications systems across multiple customer locations. This role is responsible for hardware and software support, inventory management, troubleshooting, user training, and maintaining technology infrastructure. Travel between sites using a personal vehicle is required.

Responsibilities

  • Provide technical support for computer and telecommunications systems.
  • Perform hardware installations, equipment exchanges, and inventory control.
  • Install software, program updates, and system upgrades.
  • Diagnose and resolve hardware, software, and connectivity issues.
  • Train end users on supported hardware and software.
  • Document support activities and maintain accurate inventory records.
  • Support technology infrastructure across customer, Small Package, Freight, and SCS locations.
  • Prioritize daily workload while working independently with minimal supervision.

Requirements

  • Advanced proficiency with:
    • Microsoft Word
    • Microsoft Excel
    • Microsoft Access
    • Microsoft Outlook
  • Strong troubleshooting and problem-solving skills
  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Ability to work independently and manage multiple priorities
Education/Certification:
  • Associates Degree in Computer Science or Bachelors preferred
  • A+ certification preferred
Travel
  • Valid driver's license and reliable personal vehicle for travel between customer sites
  • Mileage reimbursement

Preferred Qualifications

  • Experience supporting enterprise IT environments
  • Experience with desktop hardware, software deployments, and telecommunications systems
  • Customer-focused mindset with strong interpersonal skills

Benefits (employee contribution):
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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About the Company

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inSync Staffing

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2014
WEBSITE
http://www.insyncstaffing.com/default.html