Sign upLog in

SUPPORT STAFF @ DONKEY!!

Donkey Taqueria

Grand Rapids, MI

Apply
JOB DETAILS
SKILLS
Catering Services, Communication Skills, Customer Support/Service, Detail Oriented, Food Quality, Food and Beverage Industry, Hospitality and Tourism, Insurance, Order Processing, Organizational Skills, Regulatory Compliance, Restaurant, Sales, Time Management
LOCATION
Grand Rapids, MI
POSTED
30+ days ago
Benefits:
  • Insurance
  • 401k
  • Food and Beverage Discounts at all locations

Join Our Team! The Winchester, Hancock, Donkey Taqueria, and All In Catering make up this dynamic restaurant group.

All are conveniently located in the Uptown neighborhood on Wealthy Street. Food brings us together. Hospitality keeps us around. Authenticity and eclectic food and beverage innovation sets us apart. Our unique taste is paired with unparalleled customer service and a welcoming atmosphere.

Support Staff will have oversite of floor service and expo operations during their shift. It is a combination of food running and host shifts.

Areas of Focus (including but not limited to): 


  • Provide extraordinary customer service during all volume styles of business
  • Handling take-out orders and running food to guest tables
  • Bringing salesmanship opportunities to each guest interaction
  • Managing expo windows with a focus on food quality, ticket time management and accuracy
  • Being a "menu expert" and be able to educate guests on our bar and food menus effectively
  • Excelling with time management and steps of service
  • Assist with maintaining clean and well-stocked areas during service, including pre-bussing
  • Setting up the restaurant for success daily
Requirements:


  • Strong organizational skills to manage the needs of the restaurant
  • Detailed oriented
  • Having a positive, welcoming, and upbeat attitude
  • Must be, or willing to be, TIPS certified (or equivalent), with a strong understanding of responsible alcohol service and compliance with local regulations
  • Communication skills to inspire and motivate consistency and excellence
  • Strong belief in a professional and ethical approach to guest services
Reports To: General Manager
Pay: Hourly + Tips
Hours: Part Time

*Scheduling is based on performance*

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

If you’re passionate about food, driven to provide exceptional service, and excited to be part of a dynamic team, we’d love to hear from you!

About the Company

D

Donkey Taqueria