Support Staff (55207)

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We're hiring full-time Support Staff Front Desk to work at our Crestone Facility 41 Montebello.

Shift:

Monday and Tuesday 7:30-4:30

Wednesday 9:30-6:30

Thursday: 10:30-7:30

Friday: 8:30-5:30

What You'll Be Doing

As a member of the Support Staff Front Desk, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.

RESPONSIBILITIES: As a Support Staff-Front Desk under the supervision of the Director and Supervisor you will:

• Provide exemplary customer service
• Work hours that cover agency hours (hours may vary by location and programmatic needs)
• Cover front desk reception
• Operate phones/phone system
• Scan and uploads records to the electronic health record
• Verify client payer eligibility
• Schedule client appointments as requested
• Process Release of Information requests
• Balance cash drawer/box
• Maintain client electronic health records as needed
• Complete client phone enrollments
• Complete other departments' job requests as needed
• Cover at various locations as assigned
• Record data electronically and communicate with clients
• Perform other duties as assigned by supervisor

Physical Requirements:

• Requires standing, sitting and walking for prolonged periods of time
• Requires occasional driving
• Occasionally lifts and carries items up to 20 pounds
• Requires working under stress in emergency situations
• Occasional exposure to communicable diseases and bodily fluids
• Requires frequent use of a computer, phone and other equipment

What You'll Like About Us

• Competitive pay $17.22 Hourly (Dependent on experience, certification and shift)

• Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program

• Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.

• HS Funded: EAP, LifeLock, Ask Charlie, Life and AD&D, LTD

• Retirement 403(b) with employer match up to 6%

• Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance

• Flexible work schedule

• Employee recognitions and celebrations

• Warm and friendly work environment in which staff respect and learn from one another

What we're looking For-The Must-Haves

• High school diploma or GED equivalent
• One year of receptionist experience, including basic computer and keyboarding skills
• Excellent interpersonal relationship skills
• Demonstrated understanding of appropriate boundaries
• Demonstrated flexibility
• Colorado driver's license and access to reliable transportation during work hours
• Must be able to travel to Trinidad & Walsenburg as needed

What we'd Like to See in you-the Nice-to-Haves

• Medical support experience
• Spanish language skills

Health Solutions expects all staff to

• Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
• Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.
• Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.
• Inspire and model collaborative teamwork and Human Kindness; and
• Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.

Must already be authorized to work in the US; sponsorships not available.

Closing Date: 10/09/2026 EOE, M/F