Support Specialist, Access to Achievement

Posting Details

Position Summary Information

Position Title Support Specialist, Access to Achievement Position Type Full Time Regular - 30 Hours Per Week Annual Schedule 12 months Expected Work Schedule Standard Anticipated Days Monday - Friday Anticipated Hours 30 hours per week Anticipated Hours per Week 30 hours per week Work Location A-B Tech Main Campus Job Description Summary

The Access to Achievement Support Specialist provides administrative and student support for A-B Tech's inclusive postsecondary education initiative, Access to Achievement (A2A). This position assists with tracking and maintaining student information, coordinating communications, and providing general organizational and logistical support for the program. The Specialist supports the success of students with intellectual and developmental disabilities (I/DD) by maintaining accurate documentation, assisting with student check-ins, and helping ensure effective collaboration among students, faculty, staff, and external partners. The role combines administrative precision with a student-centered focus to help create an inclusive and supportive campus environment.

Duties

1. Maintains and updates student records, databases, and confidential documentation using Colleague and other electronic systems.

2. Assists with communication between students, faculty, and staff regarding schedules, progress, and accommodations related to Access to Achievement.

3. Supports student engagement by conducting check-ins, monitoring attendance, and providing encouragement and guidance on time management and organization.

4. Tracks student goals and progress in coordination with the Director of Support Services and program staff.

5. Assists with preparation of reports, correspondence, and forms related to program activities and documentation.

6. Serves as a point of contact for inquiries about Access to Achievement, providing courteous and accurate information.

7. Coordinates logistics for occasional meetings, peer mentorship, student internships, trainings, and on-campus events related to the program.

8. Contributes to the College Vision, Mission, Values, and RISE statement.

9. Supports workforce diversity in all its aspects.

10. Performs other duties as assigned.

Minimum Requirements (Applicant must meet all of the minimum requirements)

1. Must have a minimum of an Associate degree in Education, Human Services, Office Administration, or a related field.

2. Must have two years of part-time or equivalent experience working with individuals with intellectual or developmental disabilities.

3. Must have work experience in data entry, recordkeeping, or administrative support.

Preferred Qualifications

1. Bachelor's degree in Education, Human Services, Psychology, or related discipline.

2. Work experience with Ellucian Colleague or other electronic student information systems.

3. Work experience in a college or post-secondary education environment.

4. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Special Instructions to Applicants

Applicant Should:

1. Read the following before submitting the Application:

• Application Selection Process
• Technical Support Tips

2. Upload Required Documents:

• When applicable, upload the relevant transcript that correlates to the degree requirement in the minimum requirement or preferred qualifications with in the job posting. The transcript must show the individual courses taken and the degree that is conferred or awarded.

PLEASE NOTE: DIPLOMAS OR A COPY OF DEGREE IS NOT ACCEPTABLE INSTEAD OF TRANSCRIPT

If selected for hire:

• If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the US Department of Education are required to be received a minimum of two business weeks before the first day of work.

• Transcripts outside of the United States, must be accompanied by an evaluation completed by a NACES recognized agency and received by Human Resources at least two weeks prior to the first day of work.

PLEASE NOTE: FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER.

Why Should I Work at A-B Tech?

A-B Tech is nestled in the mountains of Western North Carolina and has served as the region's premier two-year college since our establishment in 1959.

With four locations, the College service area includes Buncombe and Madison Counties. We are a family of approximately:

• 10,000 curriculum students
• 14,000 continuing education students
• 1,100 faculty & staff

We offer an array of programs to meet local workforce needs which culminate in:

• 71 degrees
• 30 diplomas
• 122 certificates

A-B Tech is indicative of the modern comprehensive community college - providing innovative educational programming and collaborative community development.

If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!

A-B Tech Welcoming Culture (R.I.S.E)

A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, Support, and Equity for Everyone.

This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!

A-B Tech is looking for:

A person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.

Position Summary

Posting Detail Information

Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration) 04/16/2026 Start Date 05/21/2026 Keep Open Until Filled Yes Salary or Hourly Pay Range (Salary is Non-Negotiable) $32,139 Total Compensation

Your total compensation goes beyond this maximum salary. Your A-B Tech benefits represent nearly 30% of your total compensation.

The total compensation for this position includes an 24.67% employer contribution to a defined pension plan, contributions towards medical and dental policies and fully funded life insurance / accidental death & dismemberment policy.

Benefits Summary

• Medical and Pharmacy Plan
• Dental Plan
• Vision Plan
• Flexible Spending Accounts
• Short and Long-Term Disability
• Death Benefits
• Life Insurance
• Supplemental Policies
• Professional Liability
• Vacation Leave up to 26 days per year
• Sick Leave of 12 days per year
• Holiday Leave
• All required protected leaves plus: Civil, Bereavement, Parental, Community Service, Maternity/Paternity, Shared, Educational, Military
• Tax-sheltered Supplemental Retirement Plans
• Tuition Reimbursement Plan
• State Employees Credit Union membership
• Employee Assistance Network
• Annual Flex Benefit
• Alternative Work Schedules
• Longevity Pay
• Educational Attainment
• Personal observance leave (2 days)

Questions

A-B Tech's Human Resources (HR) department is located on the main campus at the Sunnicrest House. This beautiful Tudor-style Historic house served as a private residence for guests of the Vanderbilt family for the first century of the home's life. Today you will find a professional HR family that is dedicated to ensuring all employees and applicants receive fast and accurate answers, compassion, fairness, and kindness from Monday through Friday 9:00 am - 5:00 pm. To ensure a prompt hiring process, please read the application directions located on the HR website. For questions, you may email us at hr@abtech.edu.

We look forward to welcoming you to our A-B Tech family!

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How did you learn of this employment opportunity?

• A-B Tech's Current Employee

• A-B Tech's Former Employee

• A-B Tech's Job Board

• A-B Tech's Job vacancy via e-mail

• A-B Tech's Website

• Family Member or friend

• Higher Ed Jobs

• Historically Hispanic Colleges and Universities

• Indeed

• Job Fair

• Mountain Xpress

• North Carolina Works

• North Carolina Community College System Job Board

• Other

• Western North Carolina (Human Resources Association)

• Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

• Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

(Open Ended Question)

• • Applicant, it is important that you read the "Special Instructions to the Applicants" to ensure you follow the required guidelines. If you do not, you run the risk that your application will be disqualified automatically. The Special Instructions to the Applicants is located on this job announcement. Did you read and understand the "Special Instructions to the Applicants" in its entirety?

• Yes

• No

• • Before submitting your application, did you state clearly in your cover letter and application how you meet each minimum requirements and how you meet any of the preferred qualifications within the job announcement?

• Yes

• No

• • If an unofficial transcript is required for this position, it must be attached to your application or otherwise your application will be disqualified. Did you upload the appropriate unofficial transcript to your application?

• Yes

• No

• Transcript is not required for this job

• • Minimum 1: Do you have a minimum of an Associate degree in Education, Human Services, Office Administration, or a related field?

• Yes

• No

• • Minimum 2: Do you have two years of part-time or equivalent experience working with individuals with intellectual or developmental disabilities?

• Yes

• No

• • Minimum 3: Do you have work experience in data entry, recordkeeping, or administrative support?

• Yes

• No

• • Preferred 1: Do you have a Bachelor's degree in Education, Human Services, Psychology, or related discipline?

• Yes

• No

• • Preferred 2: Do you have work experience with Ellucian Colleague or other electronic student information systems?

• Yes

• No

• • Preferred 3: Do you have work experience in a college or post-secondary education environment?

• Yes

• No

• • Preferred 4: Are you proficient in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language?

• Yes

• No

Applicant Documents

Required Documents

• Cover Letter
• Unofficial Transcripts

Optional Documents

• Other Document
• Veterans Preference, if applicable
• Resume
• Letter of Recommendation 1
• Letter of Recommendation 2
• Unofficial Transcripts 2