Support Services Coordinator - CSA

Support Services Coordinator - CSA

Salary

$40,918.00 - $45,010.00 Annually

Location

Human Services, Hampton, VA

Job Type

Full-Time Permanent

Job Number

09371

Department

HUMAN SERVICES - ADMIN

Opening Date

06/17/2026

Closing Date

6/23/2026 11:59 PM Eastern

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Function

The purpose of this position is to provide administrative and budgetary support for the Childrens Services Act (CSA) Division of Human Services, including support for the Hampton Family Assessment and Planning Team (FAPT) and the Community, Policy and Management Team (CPMT). Performs some complex tasks and requires analytical skills, frequent decision making, and along with strong interpersonal skills. The position works under general supervision, according to set procedures, but can assert judgment and work independently to complete tasks.

What Youll Do

• Assist with budget preparation, monitoring, and financial reporting.
• Process purchase orders, invoices, and departmental expenditures.
• Maintain financial and case management records with accuracy.
• Compile data and prepare monthly, quarterly, and annual reports.
• Coordinate with vendors, suppliers, and finance staff to ensure timely payments.
• Provide administrative support for meetings, correspondence, and special projects.
• Help develop and improve departmental policies and procedures.
• Safeguard confidential information while supporting CSA operations.

Minimum Qualifications

• Requires high school graduation or successful completion of a GED.
• Associate's degree in Human Services or Business Administration preferred.
• Requires a minimum of three (3) years of full-time equivalent experience in office management or in the performance of clerical/technical accounting functions or a closely related field.
• One (1) year of experience in a local government or non-profit setting performing administrative work is preferred.
• Must possess a valid driver's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria.
• Must successfully pass a background check and Child Protective Services (CPS) check related to this position before an offer of employment or promotion.

Additional Requirements:

• Requires thorough knowledge of office operations; general accounting operations, including monitoring a departmental budget. Must have demonstrated experience compiling data, preparing statistical and fiscal reports, and presentations; must be proficient in computer operations to include general business software, i.e., word processing, spreadsheets, graphics, and presentation software.
• The incumbent may be considered "essential personnel" during city emergencies, or at the direction of the City Manager or designee, which may include long hours and unusual schedules.

Click here for complete job description

"Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits."

Benefits Overview

This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:

• Sentara Health Medical Insurance
• OptumRx
• Delta Dental Insurance
• Anthem Blue View Vision
• FSA Reimbursement accounts
• Standard: Accident and Critical Illness
• Trust Mark Universal Life Insurance
• Legal Resources Plan
• Virginia 529
• Mission Square: 457 / Roth IRS / Roth 457 (b) IRA
• Employees begin accruing annual and sick leave immediately.
• Other forms of leave include:
• Maternity Leave
• Parental Bonding Leave
• Care for Sick Parent Leave
• Birthday Leave
• Personal day (available every quarter)

The eleven paid holidays each year include:

• New Years Day

• Martin Luther King, Jr. Day

• Presidents Day

• Memorial Day

• Juneteenth Day

• Independence Day

• Labor Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

• Employees birthday

• A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the VRS website.

• Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.

Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the ICMA-RC website.

• Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.

• Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.

• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or Sentara EAP website.

• Direct deposit into most banks is a convenient finance feature.

Savings bonds are available to the Citys workforce.

• Employees are covered for Workers Compensation where appropriate.

01

Do you have a high school diploma or GED ?

• Yes
• No

02

Do you have an Associate's degree in Human Services or Business Administration?

• Yes I have an Associate's degree in Human Services or Business Administration
• No, I do not have an Associate's degree in Human Services or Business Administration

03

Which option best describes your experience in office management or in the performance of clerical/technical accounting functions? (YOUR APPLICATION MUST INCLUDE WHERE THIS EXPERIENCE WAS OBTAINED.)

• No experience
• 1-2 Years of experience
• 3 or more years of experience

04

Which option best describes your experience in a local government or non-profit setting performing administrative work? (YOUR APPLICATION MUST INCLUDE WHERE THIS EXPERIENCE WAS OBTAINED.)

• No experience
• 1 or more years of experience

05

I understand that if selected for this position, I must successfully pass a criminal background check prior to any offer of employment or promotion.

• Yes
• No

06

This position requires that you possess a valid drivers license and have and maintain a satisfactory driving record based on the City of Hamptons criteria. Failure to provide your drivers license number will prevent us from considering your application. Please confirm your drivers license number by entering it below:

07

I understand that this position may be considered essential/emergency personnel for purposes of emergency/crisis management to include being "on call" or responding to emergency situations during inclement weather and/or other job-related conditions.

• Yes
• No

Required Question

Employer City of Hampton

Address 22 Lincoln Street

Hampton, Virginia, 23669

Phone (757) 727-6407

Website http://www.hampton.gov/hr