SUPPLY TECHNICIAN (TITLE 32)

U.S. Army

Springfield, IL

JOB DETAILS
SKILLS
Analysis Skills, Automation, Back Orders, Corrective Action, Customer Relations, Customer Satisfaction, Data Collection, Inventory Management, Operational Improvement, Petroleum, Problem Solving Skills, Project/Program Management, Regulatory Compliance, Resolve Customer Issues, Systems Analysis, Trend Analysis, Warehousing
LOCATION
Springfield, IL
POSTED
2 days ago
Supply Technician

As a SUPPLY TECHNICIAN (TITLE 32), GS-2005-5/6/7, you will act as the focal point for customer assistance in the resolution of supply and service problems and complaints. Act as a technical expert in various supply and service areas such as subsistence, ammunition, excess, Petroleum, Oils and Lubricants (POL), turn-in, federal property and related reports of survey.

Major Duties - This is NOT an all-inclusive list:

  • Identify and resolve customer complaints such as lost shipments, issue shortages, back orders on priority requisitions, erroneously canceled requisitions, excessive order shipment times, warehouse refusals, etc.
  • Follow up to ensure issues have been resolved to the satisfaction of the customer and supervisor.
  • Make regular contact and visit with other USPFO activities, maintenance activities, supported units, inventory control points, supply activities from other states, and higher headquarters to gather information and resolve supply problems.
  • Research such areas as document flow and control, report accuracy, funds utilization, priority management and regulatory compliance.
  • Analyze customer complaints for trends or evidence of systemic problems.
  • Support mobilization mission of logistical support for units mobilizing for federal missions.
  • Provide input to supervisors and program managers to correct procedural problems on automation and improve overall operations.
  • Recommend corrective action and/or advise the Supply System Analyst of problems requiring in depth systematic analysis.
  • Serve as the point of contact for customers with supply and service problems.

About the Company

U

U.S. Army

ORGANIZATION

The Army, as one of the three military departments (Army, Navy and Air Force) reporting to the Department of Defense, is composed of two distinct and equally important components: the active component and the reserve components. The reserve components are the United States Army Reserve and the Army National Guard.

Regardless of component, the Army conducts both operational and institutional missions. The operational Army consists of numbered armies, corps, divisions, brigades, and battalions that conduct full spectrum operations around the world. The institutional Army supports the operational Army. Institutional organizations provide the infrastructure necessary to raise, train, equip, deploy, and ensure the readiness of all Army forces. The training base provides military skills and professional education to every Soldier—as well as members of sister services and allied forces. It also allows the Army to expand rapidly in time of war. The industrial base provides world-class equipment and logistics for the Army. Army installations provide the power-projection platforms required to deploy land forces promptly to support combatant commanders. Once those forces are deployed, the institutional Army provides the logistics needed to support them.

Without the institutional Army, the operational Army cannot function. Without the operational Army, the institutional Army has no purpose.

OUR PURPOSE REMAINS CONSTANT

To deploy, fight and win our nation’s wars by providing ready, prompt and sustained land dominance by Army forces across the full spectrum of conflict as part of the joint force.

The Army mission is vital to the Nation because we are the service capable of defeating enemy ground forces and indefinitely seizing and controlling those things an adversary prizes most – its land, its resources and its population.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Government and Military
WEBSITE
https://www.goarmy.com/