Supply Chain Specialist

Customer Fulfillment

• Acts as a Supply Chain Liaison with customer regarding requests for new products or services, or complaints associated with defective items and develops corrective action plans.
• Works with other customers and other Supply Chain team members to facilitate product or equipment evaluations, conversions, and staff training.
• Participates on project teams and attends meetings as assigned.
• Assists analytics staff to develop and maintain product catalogs as assigned.
• Manages e-Procurement module and educates end users on e-Procurement, troubleshoots errors, maintains product catalog, and communicates changes to shopping guides.

Order Management

• Purchases supplies, services and equipment in a timely manner within established policies and procedures, including signature authority.
• Follows up on purchase orders and requisitions to ensure timely delivery or communication on status.
• Works with Accounts Payable to implement payment process, monitors and resolves any supplier payment issues.
• Assists Accounts Payable to promptly resolve payment disputes and invoice discrepancies.
• Manages flow of information from EPIC to PeopleSoft.

Inventory Management

• Manages and monitors inventory and resolves discrepancies.
• Scans and replenishes PAR carts as well as adjust optimal quantity to ensure product availability.
• Receives purchase orders in PeopleSoft and prints put away plans and delivery receipts.
• Checks consignment inventory by scanning into Web Ops and delivers to the Operating Room.

Data/File Management

• Updates master data file for new products and price updates.
• Establishes and maintains data integrity standards for maintenance of master files and ensures item master data integrity.
• Prepares statistical summaries and reports from MMIS involving purchase history, usage, expense and departmental spend performance management and other data to include vendor analysis and item data integrity.
• Duties as assigned.

• Excellent interpersonal skills and self-motivation required.
• Proficiency with Microsoft Word and Excel.
• Ability to work effectively in groups, build consensus and communicate effectively with all levels of personnel within our healthcare system and with suppliers as necessary.
• Pursues excellence, creativity and innovation.
• Promotes and supports constructive change.
• Three (3) years of work-related experience required.
• Demonstrated proficiency with Dartmouth Health's enterprise resource planning system (PeopleSoft) will be required within three(3) months of employment.
• Understanding of group purchasing organization's functions.
• Bachelor's degree in related field of study preferred

APICS, CMRP or similar purchasing certification preferred