Supply Chain Manager, Sub Same Day

Global Specialty Fulfillment team at Amazon is looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Supply Chain. This role involves regular communication with operation teams, tech teams, and project sponsors on status, risks and change control. The role requires ownership of inbound planning, inventory management and driving process improvements across the program. The supply chain manager will focus on building robust processes, by keeping plans, feedback and goals aligned between all stakeholders.

Key job responsibilities

• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Working with Business, Finance, Tech and operations partners to lead initiatives surrounding availability, cost, volume and speed optimization goals
• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
• Build scalable hands-off the wheel products and systems partnering with analytical and technological teams
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
• Partners with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
• Roll up your sleeves and do whatever is necessary; general manager / owner mentality
• Create, communicate, and manage budget for projects

About the team

The SSD, RSR+, and Perishables Supply Chain team manages end-to-end operations for Amazon"s fastest, most complex fulfillment networks delivering fresh groceries and fast-moving general merchandise goods. We operate at the intersection of speed and complexity-balancing ultra-fast delivery commitments with the unique challenges of perishable inventory and high-velocity general merchandise.

The team is responsible for short-term capacity planning that ensures our facilities can handle daily volume fluctuations, inbound planning and design that optimizes how products flow into our network, forecasting that anticipates customer demand with precision, and in-stock management that keeps the right products available at the right time. This high-impact role owns strategic supply chain planning and design for a critical segment of Amazon"s fastest-growing business. We"re building the future of ultra-fast fulfillment.