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Supply Analyst I

Iconma

Portland, CA

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JOB DETAILS
SALARY
$20.61–$23.49 Per Hour
SKILLS
Analysis Skills, Automotive Industry, Buses, Communication Skills, Continuous Improvement, Cross-Functional, Custodial Services, Customer Experience, Customer Relations, Customer Support/Service, Data Analysis, Detail Oriented, Documentation, Editing, Financial Services, Health Plan, Interpersonal Skills, Leading Edge Technology, Lean Manufacturing, Logistics, Microsoft Office, Microsoft Product Family, Multitasking, Operations Processes, Organizational Skills, Performance Metrics, Problem Solving Skills, Procedure Development, Returns Processing, SAP, Standards Development, Supply Chain, Sustainability, Team Player, Time Management, Trend Analysis, Writing Skills
LOCATION
Portland, CA
POSTED
3 days ago
Our Client, an Automotive company, is looking for a Supply Analyst I for their Portland, OR/Hybrid location.
 
Responsibilities:
  • Manage the end-to-end parts returns process for client dealer network
  • Coordinate cross-functionally to ensure accurate and timely return processing
  • Develop and maintain standard work instructions and process documentation
  • Respond to returns inquiries and resolve processing issues
  • Support internal and external training related to returns processing
  • Analyze returns data to identify trends and improvement opportunities
  • Participate in and lead continuous improvement initiatives focused on customer experience and operational performance
 
Requirements:
  • Bachelor’s degree required, or equivalent combination of education and relevant experience
  • 0–2 years of relevant experience preferred, or 4 years of relevant experience in lieu of a degree
  • Experience in a supply chain, logistics, or operations-related function
  • Strong analytical, problem-solving, and organizational skills
  • Excellent interpersonal and communication skills with the ability to work effectively in a team environment
  • High attention to detail and ability to manage multiple priorities
  • Proficiency in Microsoft Office applications
  • Must be comfortable being a decision maker and will have autonomy to make decisions
  • Preferred Qualifications:
  • Experience or training in Lean principles, waste elimination, and continuous improvement methodologies
  • SAP experience preferred
  • Experience with data analysis and reporting
  • Requires a basic understanding of industry practices, procedures, and operational processes
  • Works within established procedures to analyze information and resolve routine issues
  • Responsible for meeting objectives and deadlines in a structured work environment
  • Best – Microsoft experience, cross functional experience/ customer service – good written communication is a must
  • KPI’s – not clearly defined right now - Responsible for meeting objectives and deadlines
  • What does success look like in this role – managing a pool of returns are they fulfilling on time
  • Recurring Meetings – daily huddle and 1:1’s
  • Required Experience, Skills, Abilities:
  • Experience in a supply chain function
  • Effective interpersonal and communication skills. Must work well in team setting
  • Strong analytical and problem solving skills required
  • Attention to detail
  • Proficiency in Microsoft Office applications
  • BS/BA and prefer 0-2 years of relevant experience or 4 years of relevant experience in lieu of degree
  • Preferred Experience, Skills, Abilities:
  • Training and/or experience in lean principles, problem solving techniques, and waste elimination.
  • SAP experience
  • Data analysis
  • Minimum Qualifications:
  • Typically requires a Bachelors Degree
  • Typically requires a 0-2 years of relevant experience or 4 years of relevant experience in lieu of degree
  • Requires basic understanding of theories, practices, and procedures related to job field
  • Works within standard practices and procedures to analyze information and problems of limited scope
  • Works within standardized procedures to meet objectives and deadlines
  • Additional Notes:
  • Client North America is firmly committed to developing a work environment that supports empowerment and inclusion for our current and future employees.
  • We recognize that our ability to adapt will enable us to compete for a broader range of talent.
  • Additionally, our business and the people who work within it will be successful and profitable if we remain agile and flexible in our approach to work.
  • To continue to build a great place to work for all, we are committed to a culture that supports flexibility and encourages a positive working environment that achieves the needs of our business and employees.
  • Typical Day in the Role:
  • 10% 9 am huddle with the team
  • 90% - own a returns inbox within outlook daily and monthly request and a turned process
  • Most of the roll is ad hoc request – editing returns allocations
  • Ongoing learning experience will not be fully trained until a few months in
  • Compelling Story & Candidate Value Proposition:
  • At Client North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue client legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.
  • That is what we are working toward - for all who keep the world moving.
  • Top 3 must-have hard skills:
  • Microsoft
  • Cross functional communication skills
  • Attention to detail and analytic background
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/