Supervisory Health Systems Specialist Executive Assistant to the Associate Director PCS

U.S. Department of Veterans Affairs

Little Rock, AR

JOB DETAILS
SALARY
$106,437–$138,370 Per Year
SKILLS
Accounting, Accounts Receivable, Administrative Management, Administrative Skills, Analysis Skills, Budgeting, Code of Federal Regulations, Customer Support/Service, Department of Veterans Affairs, Driver's License, Employee Retention, Executive Assistant Skills , Federal Government, Fitness, Forecasting, Fund Management, Government, Government Organizations, HTTPS (HyperText Transport Protocol Secure), Healthcare, Healthcare Administration, Human Resources, Interpersonal Skills, Leadership, Legal, Medical Office, Microsoft Word, Nursing, Nursing Credentials, Office Management, Onboarding, Operational Support, Operations Security (OPSEC), Patient Care, Peace Corps, People Management, Performance Reviews, Policy Development, Productivity Management, Publications, Regulations, Reimbursement, Resource Management, Surveying, Training/Teaching, United States Citizen, Volunteer Experience, Willing to Travel
LOCATION
Little Rock, AR
POSTED
3 days ago

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Supervisory Health Systems Specialist Executive Assistant to the Associate Director PCS

Department of Veterans Affairs

Veterans Health Administration

Central Arkansas Veterans Healthcare System

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

The Executive Assistant (EA) to the Associate Director, Patient Care Services (ADPCS) has fully delegated authority for the management and operation of the following Central Arkansas Veterans Healthcare System (CAVHS) programs for the ADPCS: action items, congressional inquiries, executive correspondence, issue briefs, and the administrative functions of the ADPCSs office.

Learn more about this agency

Summary

The Executive Assistant (EA) to the Associate Director, Patient Care Services (ADPCS) has fully delegated authority for the management and operation of the following Central Arkansas Veterans Healthcare System (CAVHS) programs for the ADPCS: action items, congressional inquiries, executive correspondence, issue briefs, and the administrative functions of the ADPCSs office.

Learn more about this agency

Overview

Help

Accepting applications

Posted yesterday · Apply by 06/15/26

Due by 11:59 p.m. ET on June 15, 2026

Location

1 vacancy in the following location:

Little Rock, AR

1 vacancy

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $106,437 - $138,370 per year Pay scale & grade

GS 13

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 0671 Health System Specialist

Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Credentialing
  • Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBST-12972285-26-DH Control number 871843800

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

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  • Provides operational support and expertise to the ADPCS, participating in executive leadership discussions, decisions, and policymaking.
  • Executes responsibilities through analyses, coordination, planning, administration, development, interpretation, delegation, and good judgment.
  • Directly supervises 2 Supervisory Program Specialists (GS-12) with 6 timekeepers and 6 NA transporters who are responsible for all correspondence and action items for all of Nursing Services and Patient Care Services and 1 Administrative Officer (GS-9) responsible for all nurse qualification reviews/actions, travel, board minutes, and functional statements for all nurses.
  • Plans, organizes, assigns, sets work standards and reviews work of subordinates under Patient Care Services.
  • Informs higher level supervisor of anticipated vacancies and prepares written justification for replacement or need of additional staffing; interviews applicants for vacancies; determines their suitability for the position; and makes recommendations for selection to fill vacant positions.
  • Responsible for independently conducting special organizational studies concerning workflow operations and forecasting of manpower, equipment and space utilization and requirements critical in the management of the

Patient Care Services and the facility.

  • Coordinates local activities in support of external surveying organizations such as the Office of Inspector General, General Accounting Office, Office of Management and Budget, Veterans Service Organizations, Administrative Investigation Boards, Office of Medical Investigation, and other special investigatory groups.
  • Comprehensive knowledge of the range of administrative laws, policies, regulations, and precedents applicable to the operation of a healthcare facility.

Work Schedule: Monday-Friday 07:30am-4:00pm (Subject to change based on the needs of the agency.)

Position Description Title/PD#: Supervisory Health Systems Specialist Executive Assistant to the Associate Director PCS/PD048450

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • Pre-Employment Physical will be required
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; including Resume, Transcripts, etc. is required
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Drivers License: A current, valid state-issued Drivers License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Drivers License.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Specialized Experience : To qualify at the GS-13 grade, you must have one year of specialized experience equivalent to the GS-12 level or higher. Specialized Experience:

  • Experience as an administrative officer or higher.
  • Experience interpreting guidelines, policy, or procedures.
  • Experience in Human Resources actions.
  • Experience in managing funds or resources.
  • Supervisory experience.

You will be rated on the following Competencies for this position:

  • Critical Thinking
  • External Awareness
  • Flexibility
  • Interpersonal Skills
  • Organizational Awareness
  • Communication

Preferred Experience:

  • Experience with Microsoft Word and other office automated programs
  • Experience with Budget.
  • Customer Service Experience.
  • Experience communicating in writing.
  • Experience communicating with internal or external customers.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Demands:

The work is primarily sedentary, although some slight physical effort may be required.

Work Environment:

Work is typically performed in an adequately lighted and climate-controlled office. May require occasional travel.

Education

There is no educational substitution for the GS-13 level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

Resume Requirement: Your resume must include the following information:

  • Job title,
  • description of duties,
  • beginning and ending date (month/year) of employment;
  • average hours worked per week.

Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • Other (1)
  • Performance Appraisal
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action

Documents Required:

  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 06/15/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12972285.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Devonia Hilton

Phone 910-824-0219 Email devonia.hilton@va.gov Address John L McClellan Memorial Veterans Hospital

4300 West Seventh Street

Little Rock, AR 72205

US

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

Resume Requirement: Your resume must include the following information:

  • Job title,
  • description of duties,
  • beginning and ending date (month/year) of employment;
  • average hours worked per week.

Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • Other (1)
  • Performance Appraisal
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action

Documents Required:

  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 06/15/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12972285.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Expand Hide how to apply

Agency contact information

Devonia Hilton

Phone 910-824-0219 Email devonia.hilton@va.gov Address John L McClellan Memorial Veterans Hospital

4300 West Seventh Street

Little Rock, AR 72205

US

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Veterans Health Administration

OUR MISSION: - "To fulfill President Lincolns promise to care for those who have served in our nations military and for their families, caregivers, and survivors". How would you like to become a part of a team providing compassionate care to Veterans?

The Central Arkansas Veterans Healthcare System (CAVHS) consists of two inpatient campuses located at Little Rock and North Little Rock, Arkansas. Little Rock is the capital city of Arkansas, located in the central part of the state. Little Rock has earned a reputation among history buffs, foodies and art lovers as an exciting place to live. Residents can spend their weekend exploring the historic Arkansas State Capitol, wandering through the Arkansas Art Center or enjoying, the beautiful Ozark Mountains.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.

The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Agency contact information

Devonia Hilton

Phone 910-824-0219 Email devonia.hilton@va.gov Address John L McClellan Memorial Veterans Hospital

4300 West Seventh Street

Little Rock, AR 72205

US

Visit our careers page

Learn more about what its like to work at Veterans Health Administration, what the agency does, and about the types of careers this agency offers.

http://www.vacareers.va.gov/.

Summary

The Executive Assistant (EA) to the Associate Director, Patient Care Services (ADPCS) has fully delegated authority for the management and operation of the following Central Arkansas Veterans Healthcare System (CAVHS) programs for the ADPCS: action items, congressional inquiries, executive correspondence, issue briefs, and the administrative functions of the ADPCSs office.

Learn more about this agency

Overview

Help

Accepting applications

Posted yesterday · Apply by 06/15/26

Due by 11:59 p.m. ET on June 15, 2026

Location

1 vacancy in the following location:

Little Rock, AR

1 vacancy

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $106,437 - $138,370 per year Pay scale & grade

GS 13

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 0671 Health System Specialist

Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Credentialing
  • Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBST-12972285-26-DH Control number 871843800

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