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Supervisory Air Traffic Control Specialist (Operations Manager, MSS-3, Level 10)
Department of Transportation
Federal Aviation Administration
ATO, Western Service Area, Salt Lake District, Salt Lake ARTCC (ZLC); TWLC1-ZLC
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Summary
Serves as a Operations Manager in an en route facility and is responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.
Learn more about this agency
Summary
Serves as a Operations Manager in an en route facility and is responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 07/02/26
Due by 11:59 p.m. ET on July 2, 2026
Location
1 vacancy in the following location:
Salt Lake City, UT
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed No Salary $161,312 - $205,671 per year
Salary includes a locality payment of 17.06% for Salt Lake City, Utah.
Pay scale & grade
AT JK
Promotion potential NA
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25% or less - The job may require up to 25% travel.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Excepted Service
Drug test Yes Security clearance Other
Announcement number ANM-AT-26-ZLC-99290 Control number 873891800
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
This position is open only to current FAA employees.
Duties
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Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support. The work impacts the effectiveness and efficiency of the day-to day operations of the facility. Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry.
Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibility.
Integrates support resources with operational needs to maintain effective air traffic control service, and may work other than administrative shifts to meet this requirement. Using measures of organizational performance, continuously reviews work processes to assure that results meet the agencys mission and the customers needs, adds value to facility services, and are efficiently achieved.
Assigns and reviews work. Plans work and sets priorities and schedules. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates. Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards. Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals.
Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry.
The Operations Manager reports to the Air Traffic Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.
Requirements
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Conditions of employment
Qualifications
To qualify for this position:
OR
OR
Must have held a MSS position or above for at least 1 year (52 weeks) in an ATS facility.
IN ADDITION to meeting the qualification requirements above, candidates MUST also be eligible and meet Revision 1, "MSS Qualification Requirements for AT-2152 Terminal and En Route Positions, (Revision 1) dated 11/08/99". For this particular position, applicants MUST currently hold or have held the position of MSS-2 or higher for at least 1 year (52 weeks) or a FAA 2152 FV-J/FG-14 or higher in a Headquarters or Region position for at least 1 year (52 weeks).
Qualifications must be met by the closing date of this announcement.
FAA employees, their spouses and minor children may not hold stock or any other securities interest in an airline, aircraft manufacturing company, or in a supplier of components of parts to an aircraft manufacturing company. This prohibition is effective on the date of your appointment. Your acceptance of the agency¿s Final Offer means you agree to comply with this prohibition. Questions may be directed to an agency ethics official at 9-faa-agc-ethics-office@faa.gov
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
This position is covered by the Department of Transportations Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension.
In lieu of providing a narrative response in the text box listed below each Leadership and Management Dimensions, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Supervisory/Managerial Probationary Period Requirement: A one-year supervisor/managerial probationary period may be required.
Interview Policy: Some, all or none of the candidates may be interviewed.
Sensitive/Moderate Risk (2): This position requires completion & favorable adjudication of a Sensitive/Moderate Risk Background Investigation (Tier 2) background investigation prior to appointment, unless waiver is obtained.
This position is covered by P.L. 108-176 for ATC retirement purposes.
Career Enhancement/Career Progression: In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Assignment/Career Progression. The selectee (s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To be considered for this announcement, you must complete the on-line application using the AVIATOR system by the closing date of the announcement. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Applicants may be asked to verify information on your application for employment with the FAA. All applicants MUST complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience with their application. The form MUST include from and to dates of experience, position title, series and grade/level of all positions held. The form MUST be submitted either by uploading a copy as an attachment with the application package through USAJOBS or fax the form to (231) 231-4150 by the closing date of this announcement. NOTE: Applicants are reminded that FAA Form 3330-43 is required and NOT FAA Form 3330-43-1. In addition:
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
Forms:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Agency contact information
Joni Foushee
Phone 1 (206) 231-4037 Fax 1 (206) 231-4150 Email joni.foushee@faa.gov Address Federal Aviation Administration
ANM Regional HR Services Branch
2200 S. 216th St.
AHF-N210
Des Moines, WA 98198
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To be considered for this announcement, you must complete the on-line application using the AVIATOR system by the closing date of the announcement. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Applicants may be asked to verify information on your application for employment with the FAA. All applicants MUST complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience with their application. The form MUST include from and to dates of experience, position title, series and grade/level of all positions held. The form MUST be submitted either by uploading a copy as an attachment with the application package through USAJOBS or fax the form to (231) 231-4150 by the closing date of this announcement. NOTE: Applicants are reminded that FAA Form 3330-43 is required and NOT FAA Form 3330-43-1. In addition:
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
Forms:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Expand Hide how to apply
Agency contact information
Joni Foushee
Phone 1 (206) 231-4037 Fax 1 (206) 231-4150 Email joni.foushee@faa.gov Address Federal Aviation Administration
ANM Regional HR Services Branch
2200 S. 216th St.
AHF-N210
Des Moines, WA 98198
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Federal Aviation Administration
At the FAA, the sky is not the limit-it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviations footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.
Agency contact information
Joni Foushee
Phone 1 (206) 231-4037 Fax 1 (206) 231-4150 Email joni.foushee@faa.gov Address Federal Aviation Administration
ANM Regional HR Services Branch
2200 S. 216th St.
AHF-N210
Des Moines, WA 98198
US
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Summary
Serves as a Operations Manager in an en route facility and is responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 07/02/26
Due by 11:59 p.m. ET on July 2, 2026
Location
1 vacancy in the following location:
Salt Lake City, UT
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed No Salary $161,312 - $205,671 per year
Salary includes a locality payment of 17.06% for Salt Lake City, Utah.
Pay scale & grade
AT JK
Promotion potential NA
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25% or less - The job may require up to 25% travel.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Excepted Service
Drug test Yes Security clearance Other
Announcement number ANM-AT-26-ZLC-99290 Control number 873891800
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