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Supervisory Air Traffic Control Specialist (MSS-2, Level-5) (Operations Supervisor)
Department of Transportation
Federal Aviation Administration
Eastern Region, ATO, Eastern Terminal Service Area, Wilkes Barre Tower, AVP
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Summary
Serves as an Operations Supervisor (OS) in a level 5 terminal facility responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers.
Learn more about this agency
Summary
Serves as an Operations Supervisor (OS) in a level 5 terminal facility responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers.
Learn more about this agency
Overview
Help
Accepting applications
Open & closing dates
04/21/2026 to 05/04/2026
Salary $89,992 - $116,990 per year
The salary range cited above includes a locality rate of 17.06%
Pay scale & grade AT EJ
Location
1 vacancy in the following location:
Wilkes Barre, PA
Telework eligible No Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $15,000 will be paid. Relocation expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted
Promotion potential
NA
Job family (Series)
Supervisory status Yes Security clearance Other Drug test Yes
Announcement number AEA-ATO-26-DYM-98080 Control number 865915000
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
FAA-Wide
Duties
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Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area.
Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher-level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.
Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Supports and participates in the labor management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
The Operations Supervisor reports to the Air Traffic Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.
Requirements
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Conditions of employment
Qualifications
Candidates must show specialized experience. Specialized experience is defined as: 1) Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters positions for at least 1 year (52 weeks);
OR 2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work;
OR 3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.
NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels. In addition to the qualifications listed above for MSS positions, the chart on MSS positions will be used to determine which career level applicants are qualified to make application.
Candidates will be evaluated on four "Managerial Selection Factors".
Managerial Selection Factors: Candidates must provide separate narrative responses to address his/her experience in MWP Selection Factors 1 through 4. In the text box following each Leadership and Management Dimensions, please provide a brief explanation of your possession of the applicable Leadership and Management Dimension.
Include the name, title, organization name, and phone number of at least one reference that can be contacted for further verification of your level of capability. Applicants who fail to address the Leadership and Management Dimensions on-line will be disqualified.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
This position is covered by the Department of Transportations Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
Career Enhancement Assignment/Career Progression In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Assignment/Career Progression. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility.
Locality Rate: The salary range cited above includes a locality rate of 17.06%.
Pay rates for FAA employees, including locality pay are capped by law, as of January 11, 2026, at $228,000.
Applications must be received by the closing date of this announcement.
Interview Policy: Some, all or none may be interviewed.
Position is covered under P.L. 92-297 for early retirement purposes.
Requirements for Physical Certificate: The person selected for this position must maintain medical clearance.
Requirement for Security Clearance: Selection and placement are contingent upon waiver or completion of satisfactory security requirement.
Drug and Alcohol Testing Program: This position is covered by the Department of Transportations Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to preemployment or preappointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
In addition to uploading a resume and all other required application forms, applicants must complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience with their bid. The form must include from and to dates of experience, position title, series and grade/level of all positions held. The form must be submitted by uploading a copy as an attachment with the bid package through USAJOBS by the closing date of this announcement. Applicants will be considered ineligible if the form is not received by the closing date of this announcement. NOTE: Applicants are reminded that FAA Form 3330-43 is required and NOT FAA Form 3330-43-1. HOW TO APPLY: APPLICANTS MUST COMPLETE THE ON-LINE APPLICATION USING THE AVIATOR SYSTEM TO RECEIVE CONSIDERATION FOR THIS VACANCY ANNOUNCEMENT. Faxed, mailed or e-mailed applications cannot be accepted.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
Forms:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Agency contact information
Danielle Muldrow
Phone 1 (718) 553-3492 Fax 1 (718) 995-5688 Email Danielle.Y.Muldrow@faa.gov Address Federal Aviation Administration
AEA Regional HR Services Branch
1 Aviation Plaza, Room 207
AHF-N610
Jamaica, NY 11434
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
In addition to uploading a resume and all other required application forms, applicants must complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience with their bid. The form must include from and to dates of experience, position title, series and grade/level of all positions held. The form must be submitted by uploading a copy as an attachment with the bid package through USAJOBS by the closing date of this announcement. Applicants will be considered ineligible if the form is not received by the closing date of this announcement. NOTE: Applicants are reminded that FAA Form 3330-43 is required and NOT FAA Form 3330-43-1. HOW TO APPLY: APPLICANTS MUST COMPLETE THE ON-LINE APPLICATION USING THE AVIATOR SYSTEM TO RECEIVE CONSIDERATION FOR THIS VACANCY ANNOUNCEMENT. Faxed, mailed or e-mailed applications cannot be accepted.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
Forms:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Expand Hide how to apply
Agency contact information
Danielle Muldrow
Phone 1 (718) 553-3492 Fax 1 (718) 995-5688 Email Danielle.Y.Muldrow@faa.gov Address Federal Aviation Administration
AEA Regional HR Services Branch
1 Aviation Plaza, Room 207
AHF-N610
Jamaica, NY 11434
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Federal Aviation Administration
At the FAA, the sky is not the limit-it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviations footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.
Agency contact information
Danielle Muldrow
Phone 1 (718) 553-3492 Fax 1 (718) 995-5688 Email Danielle.Y.Muldrow@faa.gov Address Federal Aviation Administration
AEA Regional HR Services Branch
1 Aviation Plaza, Room 207
AHF-N610
Jamaica, NY 11434
US
Visit our careers page
Learn more about what its like to work at Federal Aviation Administration, what the agency does, and about the types of careers this agency offers.
Summary
Serves as an Operations Supervisor (OS) in a level 5 terminal facility responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers.
Learn more about this agency
Overview
Help
Accepting applications
Open & closing dates
04/21/2026 to 05/04/2026
Salary $89,992 - $116,990 per year
The salary range cited above includes a locality rate of 17.06%
Pay scale & grade AT EJ
Location
1 vacancy in the following location:
Wilkes Barre, PA
Telework eligible No Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $15,000 will be paid. Relocation expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted
Promotion potential
NA
Job family (Series)
Supervisory status Yes Security clearance Other Drug test Yes
Announcement number AEA-ATO-26-DYM-98080 Control number 865915000
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