Supervisor - Yard

Description

Position Summary

The Yard Supervisor is responsible for overseeing the daily operations of the equipment yard, ensuring efficient workflow, safety compliance, and high-quality service. This role combines hands-on coordination of yard activities with supervisory responsibilities, including staff management, equipment readiness, and interdepartmental communication. The Yard Supervisor ensures that all yard operations support the company’s service and rental goals while maintaining a clean, organized, and safe environment.

Position Duties/Responsibilities

Primary Responsibilities:

• Oversee daily yard operations including equipment check-in/out, staging, detailing, and minor repairs to ensure workflows remain on schedule.
• Supervise the yard team: assign tasks, provide performance coaching, and manage hiring, onboarding, and training processes.
• Ensure safety and compliance with company policies and OSHA/industry regulations; maintain a clean and hazard-free yard environment.
• Coordinate with service, rental, and logistics departments to ensure equipment is prepared, delivered, or returned in a timely manner.
• Monitor inventory: conduct daily audits, update records in the yard-management system, and document equipment status.
• Diagnose and perform minor mechanical repairs or escalate issues to the service department as needed.
• Train staff on software and tools related to dispatching, inventory control, and maintenance tracking.
• Inspect yard facilities and equipment regularly to verify safety, cleanliness, and operational readiness.
• Implement process improvements to enhance efficiency and customer satisfaction.
• Ensure friendly, prompt, and helpful customer service, providing the model for customer care.
• Fulfill the role of Yard Coordinator by performing tasks such as loading/unloading, staging, and managing paperwork whenever necessary.

Position Requirements

Required:

• High school diploma or GED
• Valid driver’s license
• Minimum 4 years of experience in equipment operations or yard coordination
• 1 or more years of supervisory experience
• Ability to conduct self in a professional manner and assist with conflict resolution
• Basic mechanical aptitude and the ability to share that knowledge

Preferred:

• A Class B CDL preferred
• 4 years or more of experience with Caterpillar equipment/technology
• 4 years or more of experience in supervising staff in customer service field

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong leadership skills, including creative thinking, decision making, goal setting and delivering results on projects and assignments
• Strong organizational and multitasking abilities
• Excellent communication skills—verbal and written—with people at all levels of the company, with Caterpillar associates, and with customers and outside vendors
• Ability to work in a fast-paced, outdoor environment with varying weather conditions
• Strong multitasking abilities, detail-oriented and self-motivated
• Strong interpersonal skills and ability to manage conflict in a win/win style
• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, subordinates and people at all levels inside and outside the organization
• Ability to operate heavy machinery safely and efficiently
• Absolute ability to maintain confidentiality
• Proficiency in Microsoft Office and equipment management systems

Other Requirements of Position

• Works under limited supervision. Independently determines the approach to take and the methods to use.  Interprets policy in terms of objectives.  Informs manager of unusual situations with far reaching implications.
• If errors occur while performing the responsibilities and duties of this job, it could take some effort to identify the errors and would require effort and/or expense which will cause a moderate effect on the company.
• Major responsibilities typically require creativity and latitude. Employee typically operates with specific objectives but often few written or unwritten procedures as guidelines.  Some policies or precedents for action exist.
• Ensures compliance with established corporate standards. Oversees day to day operations of the unit. Reviews and evaluates the work and performance of reporting employees.  Has significant input regarding hiring and disciplining employees.
• Frequent communication with company executives, management, coworkers, and customers.
• Maintain equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents.

The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.