Budgeting, Business Development, Business Strategy, Communication Skills, Corporate Policies, Customer Relations, English Language, Human Resources, Interpersonal Skills, Metrics, Organizational Skills, People Management, Performance Reviews, Presentation/Verbal Skills, Quality Engineering, Safety Process, Safety/Work Safety, Staff Training, Strategic Planning, Succession Planning, Vehicle Driving, Writing Skills
Job Title: Warranty Supervisor Job #: SV-013
Job Category: Direct FLSA: Exempt
Reports To: Manager, Site Dept.: Quality
Salary Range $71,735k - $82K
CONEY ISLAND, Brooklyn, NY
Shifts: Monday tru Friday 7:00 AM to 4:00 PM
2:00 PM to 11:00 PM
10:00 PM to 6:00 AM
Job Description:
Railcar Company
Must be able to develop appropriate business strategies aligned to Company's Management Policy.
Manage position to make best use of employees; select employees and develop their capabilities; plan for succession of key personnel; counsel employees effectively; administer discipline; handle human resource matters in accordance with company policy and procedures.
Establish work standards and schedules and ensure their effective implementation in the department; assign work to employees and train employees in work procedures and methods; review employees' work for adequacy and take steps to correct inadequate performance; approve employees' work schedules and time reports.
- Directly responsible for the site activities for a specific shift.
- Coordinates the daily work activities on the rail cars delivered to the customer.
- Supervises the clerical and technical personnel working on their shift.
- Controls the work hours expended to maintain the site budget and minimize overtime.
- Maintains a safe and orderly work environment.
- Prepares a schedule for the daily activities and coordinates completion and progress with the customer.
- Audits and submits daily vouchers for personnel under their supervision.
- Ensures that all employees are following KRC and customer safety procedures.
- Ensures that modifications are coordinated and implemented as quickly as possible.
- Coordinates the shift vendor activities to ensure that they are meeting their warranty obligations and submitting the necessary paperwork.
- Ability to work with minimal direct supervision.
Qualifications:
- Must have at minimum one (1) year supervisory experience in warranty, production, quality or engineering, or three (3) years mechanical/technical experience with some supervisory responsibilities.
- Must have strong mechanical aptitude and be proficient with both English and Metric measurement systems.
- Must have excellent written and verbal communication skills.
- Must be comfortable working in an active rail car environment.
- Must have good computer and report generating skills.
- Must be able to read, write and speak English.
- Must have strong organization and interpersonal skills.
- Must be able to work well under pressure.
- Must be professional when interacting with the customer representatives.
- Must be able to climb stairs and ladders, and be able to lift, push, or pull at maximum 40 lbs.
- Must be able to deal with numerous and constantly changing priorities.