Supervisor, Treasury Client Services

BOK Financial Corp

Oklahoma City, OK

JOB DETAILS
SALARY
$85,000–$100,000 Per Year
SKILLS
Banking Services, Best Practices, Call Centers, Coaching, Commercial Banking, Customer Relations, Customer Service Management, Customer Support/Service, Finance, HIPAA (Health Insurance Portability and Accountability Act), Investment Management, Leadership, Mentoring, Metrics, People Management, Performance Management, Physical Demands, Problem Solving Skills, Process Improvement, Resolve Customer Issues, Securities, Training/Teaching, Treasury, Treasury Management
LOCATION
Oklahoma City, OK
POSTED
6 days ago

Req ID: 78176

Location: Oklahoma City -OKC, Dallas -DAL, Denver -DEN, Fort Worth -FTWT, Tempe -TEMP, Tulsa -TUL

Areas of Interest: Treasury Services; Commercial Banking; Customer Service/Call Center; Professional

Pay Transparency Salary Range: $85,000 - $100,000

Application Deadline: 07/03/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.

Bonus Type

BOKF Performance Plan (D02)

Summary

If you are interested in a career in Treasury Services with an industry-leading provider of sophisticated financial solutions, youve come to the right place. Our commitment to you is a positive work environment, a deep connection to our communities, and a focus on putting our clients first. We believe no challenge is too big and no opportunity is too small when we work together to build relationships.

Job Description

The Supervisor, Treasury Client Services oversees a team of Treasury Client Service Professionals managing daily workflow of the team and ensuring all client issues are effectively resolved.

Team Culture

Meaningful impact comes from working together. Our team is a cohesive unit. Our camaraderie, shared decision making, mutual respect for others, and desire to win are what make us successful. Managers at all levels practice an open door policy to encourage candid communication, feedback, and discussion. Ideas on how to impact the bottom line are listened to, encouraged, and respected.

How Youll Spend Your Time

  • You will oversee all Treasury Client Service Professional responsibilities, ensuring coverage of all reports and client service duties, review request for the approval of funds movement (i.e. Wires, Transfers, Regis) for TCSP's, oversee TCSP established metrics for TCSP goals.
  • You will review and enforce adherence to process and procedures, collaborate with Supervisors across footprint for documented process improvement and best practices, collaborate with Supervisors across footprint for backup, assistance, guidance.
  • You will meet with Treasury Management Officers on a consistent basis to ensure expectations and goals for TCSPs are understood and appropriately completed/met, provide performance summaries to management team.
  • You will coach, document, and manage performance issues, mentor TCSP IIIs on leadership opportunities, proactively interact with clients, managers, and internal partners regarding problem resolution and/or account maintenance issues.
  • You will intervene as point of escalation for TCSP support and provide assistance to internal business partners as necessary, review and approve client requests for internal account transfers ranging from $1000.00 to $25,000,000.00, HIPAA violations and reporting.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of an Associate's Degree in a Business related field (Bachelor's preferred) and minimum 6 years' experience in banking and treasury client servicing or an equivalent combination of education and experience. Previous supervisory experience preferably in treasury client servicing.

Working Conditions & Physical Requirements

Office - 20 lbs

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!

Apply today and take the first step towards your next career opportunity!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact recruiting_coordinators@bokf.com with any questions.

About the Company

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BOK Financial Corp

We began in 1910 as a regional source of capital for the energy industry; we’ve become one of the strongest, most vibrant financial institutions in the country, fueling economic growth and security across the American Midwest and Southwest. From our roots in Tulsa, Oklahoma, we’ve grown into a leading provider of sophisticated financial solutions to businesses, institutions and individuals across the country.

We are nimble and responsive to changing market and industry conditions, while taking time to build enduring relationships with our clients.

We believe that no financial challenge is too big and no opportunity too small to make an impact. We are guided by our commitment to serving our clients, providing a positive work environment for our employees and making a difference in the communities we serve.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Banking
WEBSITE
http://www.bokf.com