Supervisor Thermo Service

SMC Corp

noblesville, IN

JOB DETAILS
SKILLS
Bill of Materials (BOM), Brazing, Career Development, Communication Skills, Corporate Communications, Corporate Policies, Customer Support/Service, Customer Training, Data Entry, Documentation, Electrical Engineering, Electricity, English Language, Environmental Protection Agency (EPA), Equipment Maintenance/Repair, Flow Meter, Hand Tools, Heat Exchanger, Identify Issues, Inventory Levels, Inventory Management, Laboratory Equipment, Manufacturing, Mentoring, Multitasking, National Electrical Code, Needs Assessment, Presentation/Verbal Skills, Procedure Implementation, Process Manufacturing, Product Documentation, Project/Program Management, Records Management, Regulations, Research Skills, Resource Management, Team Lead/Manager, Training/Teaching, Willing to Travel
LOCATION
noblesville, IN
POSTED
30+ days ago

PURPOSE

This role is responsible for the efficient and effective operation of the Thermo service shop. This position involves supervising a team of technicians responsible for diagnosing and repairing various systems including industrial chillers, dryers, and heat exchangers

ESSENTIAL DUTIES

  • Interpret internal and external customer requirements to meet desired outputs.
  • Review and approve evaluation reports and repair quotes for internal and external customers.
  • Communicate effectively with internal and external customers to understand their needs and address any concerns or questions to ensure satisfaction.
  • Effectively manage time and resources to maintain continuous departmental operations.
  • Monitor and manage inventory levels of repair parts and supplies.
  • Define, create, and implement Thermo group procedures that comply with relevant standards, regulations, and safety protocols while staying informed of regulatory changes and updating procedures accordingly.
  • Ensure Thermo group operations comply with relevant standards, regulations, and safety protocols.
  • Manage accurate records of repair activities, refrigerant usage, work orders, inventory levels, and equipment maintenance history.
  • Operate PIT (Power Industrial Truck) Complete training and certification within the first 6 months on the job.
  • Audit, maintain, and coordinate training for all Thermo group personnel.
  • Review, Create, and input data utilizing corporate management system software that include drawings, bills of material, operations manuals, maintenance manuals, and product specification.
  • Perform independent research on a variety of topics, provide summarized data and present observations.
  • Complete assigned tasks while implementing departmental processes.
  • Lead and/or participate on teams to accomplish tasks, processes, and corporate directives.
  • Travel mainly for the purpose of training or customer support. (minimal)
  • All other duties as assigned.
  • Record daily activities.

PHYSICAL DEMANDS/WORK ENVIRONMENT

  • Capacity to work indoors in an office, laboratory, and/or manufacturing environment.
  • Ability to work in a stationary position for prolonged periods of time.
  • Capability to lift objects or equipment weighing up to 51 pounds with or without reasonable accommodation.
  • Physical aptitude to use basic hand tools in a laboratory and/or manufacturing environment.
  • Ability to travel and/or attend meetings domestic and internationally outside of normal business hours.

MINIMUM REQUIREMENTS

  • Associate degree in a technical discipline, or the equivalent in appropriate education and experience as determined by management utilizing internal SMC career development criteria.
  • Novice understanding to apply project management principles, methodologies, and documentation.
  • Ability to operate PIT (Power Industrial Truck) Complete training and certification within the first 6 months on the job.
  • Competent at mentoring and motivating others to develop their professional skills and achieve their goals.
  • Competent in navigating corporate system software to meet the desired output for internal and external customers.
  • Competent understanding of common assembly processes.
  • Novice understanding of common material conversion processes in manufacturing.
  • Competent understanding of mechanical and electrical systems.
  • Novice understanding of EPA section 608 certification.
  • Novice in conducting research using corporate resources.
  • Novice in brazing using general guidelines.
  • Novice understanding of NFPA70E Electrical safety.
  • Fluent at efficient use of time to effectively plan and execute multiple duties.
  • Competent understanding to utilize basic inspection equipment in a laboratory environment. (multimeter, flow meter, etc.)
  • Competent ability to communicate utilizing corporate office software.
  • Fluent ability to take verbal and/or written direction on tasks, training, or departmental / company policies.
  • Fluent ability to communicate, in English, with internal and external customers tactfully and professionally.
  • 8+ years (preferred) relevant work experience

For internal use only: Engineering001

About the Company

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SMC Corp

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