Supervisor Student Account and Revenue Processing

Position Details

Get to Know Us!

Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University's mission, inspired by our Vision and Creed, includes a commitment to:

• Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
• Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
• Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
• Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
• Cultivate the development of an inclusive, just, and equitable community.

Come Meet Marshall and discover what it means to be part of the Marshall University family!

Come join our Herd!

We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation (MURC) employees have different benefit options than those listed below.

• Work week is 37.5 hrs.
• A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break!
• Holidays - Employees receive 13 Paid Holidays
• Annual and Sick Leave - Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave
• Health Insurance - Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA). There are seven (7) health benefit plans.
• Educational/Tuition Benefits - Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children.
• Retirement Plans - Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)).
• Life Insurance - Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
• Wellness Programs - PEIA provides various care management programs and the Pathways to Wellness program.

We are . . . Marshall!

Position Information

Position Title Supervisor Student Account and Revenue Processing Banner Position Number 000931 E-Class CX - Class Exempt FT - .53 or > Department Bursar's Office - MU4200 Job Description

This position oversees the day-to-day operations for the Bursar Office revenue processing and reception areas including the accurate and secure receipting, processing, and reporting of university revenue. This position supports front-line operations and student workers in delivering timely, accurate customer service and revenue processing adhering to the State of WV cash management regulations, state code, and institutional policies.

• Oversee university revenue processing operations, including tuition and fee payments, room and board, parking permits, citations, departmental revenues, cash receipting activities, and distribution of Town, COA, and emergency loan checks. Advise students on payment obligations, deadlines, fees, and payment plan options.
• Supervise, train, and mentor, student employees while assisting in the development and implementation of office policies and procedures.
• Serve as the primary contact for international student-athlete withholding tax invoices, coordinating payment follow-up, hold management, and ITIN application processes with Athletics and International Student Services.
• Provide cash management training to departments and oversee the distribution and tracking of receipt books, endorsement stamps, and imprest funds to ensure compliance with WV Code Section 12-2-2.
• Prepare and reconcile daily deposits, process incoming payments, and manage revenue-related documentation and correspondence.
• Assist with billing and cancellation processes, including schedule development, bill generation, cancellation procedures, and report distribution.
• Prepare and reconcile daily deposits, process incoming payments, and manage revenue-related documentation and correspondence.
• Represent the Bursar's Office at student-facing events, orientations, commencement activities, and outreach programs to support student engagement, retention, and recruitment efforts.
• Other duties as assigned by the Director and Associate Director.

Salary Range $44,918 - $58,393. Salary is commensurate with education, experience, and internal equity. Salary Type Salary Time Type Full-Time Work Location MU - Marshall University

Qualifications

Must be able to perform all essential job duties as outlined in the job description.

Required Qualifications

Education

Bachelors in Finance related field

Experience

2+ years of related business office experience.

Requires proficiency in Microsoft Word and Excel.

Preferred Qualifications

Education

Bachelors in Finance related field

Experience

2+ years with higher education experience

Strong communication, organizational, and problem-solving skills. Ability to work independently and as part of a team, pay close attention to detail, review student accounts, determine refund eligibility, and process refunds accurately following established procedures.

Posting Detail Information

Posting Number MU1260E Open Date 07/01/2026 Close Date Open Until Filled Yes Special Instructions Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have a Bachelors in Finance related field?
• Yes
• No

Applicant Documents

Required Documents

• Resume
• Cover Letter
• Unofficial Transcripts

Optional Documents