Supervisor-Retail Store

The Retail Supervisor manages the day-to-day activities of the store sales staff. Responsible for setting daily goals and priorities that align with leadership and communicating to store team. Assists in training new associates. Oversees and participates in the execution of tasks required to deliver excellent customer service, maintain store standards, transact sales and fulfill web orders. Helps maintain inventory levels, merchandise selection, processing, and pricing. Ensures fulfillment of partner and interdepartmental merchandise needs. Audits the store website and participates in its maintenance and improvement. Plans and executes a schedule of promotional and marketing events. Assists with the planning, ordering, packing, shipping, and execution of offsite events. Fosters an engaged, interdependent team atmosphere, offers coaching and encourages opportunities for independent growth.

• Assists leadership to achieve revenue budgets and yearly goals by setting and communicating daily goals and priorities to store team.
• Sets the standard and demonstrates excellent customer service to customers and partners.
• Supervises daily store activities in brick-and-mortar locations and ecommerce business.
• Provides first point of solution when challenges escalate beyond associate level.
• Able to perform all transactions on point of sale.
• Ensures all customer orders and returns are fulfilled in a timely manner.
• Maintains merchandising visual standards, safety standards and organizational requirements at all locations.
• Assists with maintaining stock levels through inventory analysis and recommending product needs, transfers between locations, and price increases or reductions.
• Maintains sufficient inventory levels to ensure appropriate product quantity on the sales floor and for web order fulfillment while also ensuring competitive inventory turn.
• Leads the team in processing merchandise through receiving and transfer processes.
• Assists with new product selection.
• Assists with physical inventory and cycle counts.
• Assists with all phases of offsite event planning and execution.
• Enhances the Cirrus Store website by auditing to ensure detailed information and inventory accuracy.
• Working in concert with the marketing department plans and executes a schedule of promotional events to grow sales and increase revenue.
• Assists in analysis to determine product and event success and status.
• Assists in creating standard operating processes and their implementation.
• Assists in staff hiring and in team member training.
• Provides coaching to team members and recognizes accomplishments.
• Delegates new responsibilities as determined possible.
• Communicates with leadership when issues arise and assists in determining and implementing solution.
• Embodies and promotes the Cirrus culture, mission, vision and values led by the Cirrus guiding principles.

• Bachelor's degree in Merchandising or Business and 3 years retail and supervisory experience
• OR 5+ years retail experience with increasing responsibility and supervisory experience
• Excellent written and verbal communication skills
• Expertise with Microsoft Office Suite
• Capable to work as part of a team and individually.
• Adapts easily to shifting priorities.
• Ability to effectively manage stress, including competing work demands and multiple projects at the same time.
• Strong organizational skills and capacity to multitask.
• Overnight travel and weekend work will be required.
• Good driving record and use of own car, with mileage reimbursement, is necessary.
• Knowledge of general aviation is a plus.

Our Benefits: Cirrus provides a range of exciting benefits, including:

• Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance
• Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA
• Well-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider
• 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of service
• PTO: Various PTO plans starting at 100 hours accrued within the first year
• Additional Time off Benefits: Paid holidays, 2 weeks of Paid Parental leave, paid time for funeral leave and jury duty
• Career Development: Tuition reimbursement program and professional growth opportunities
• Exclusive Discounts: Cirrus Store, partner and marketplace discounts available
• Community & Engagement: Company and employee clubs at various locations

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!