Supervisor (Retail)

Thompson Hospitality

Norfolk, VA

JOB DETAILS
SKILLS
Customer Support/Service, Maintain Compliance, Operational Support, Operations, Quality Management, Quality Metrics, Quality Monitoring, Regulations, Restaurant, Retail Management, Safety Compliance, Staff Training, Team Lead/Manager
LOCATION
Norfolk, VA
POSTED
2 days ago

The Supervisor oversees daily restaurant operations, ensuring high standards of service, cleanliness, and staff performance.

They

  • lead and motivate team members to deliver excellent customer service,
  • manage workflow and train staff,
  • maintain quality standards and monitor inventory,
  • address guest concerns promptly,
  • ensure compliance with health and safety regulations,
  • and
  • promote a positive, inclusive work environment.

  • Qualifications include prior supervisory experience in hospitality, knowledge of operations and safety regulations, and strong interpersonal skills.

    This role requires a hands-on leader dedicated to delivering an exceptional dining experience while supporting operational and financial goals.

About the Company

T

Thompson Hospitality