Supervisor Production Floor

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

Supervisor, Production Floor

The Supervisor, Production Floor assists the Pharmacy Manager and Pharmacist Supervisors in the SelectRx division. This position staffs to ensure operational measures are obtained and helps support the management of the pharmacy staff internally and externally.

Supervisory Responsibilities: 

• This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Support and supervises departmental personnel including: Orientation  Training Monitoring
• Determining workload, delegating assignments, and scheduling
• Evaluating performance (on an annual basis or as needed) with Pharmacy manager
• Supports corrective and disciplinary actions
• Support quality improvement by:
  • Assisting manager/assistant manager in delivering and maintaining employee Performance Improvement Plans (PIPs) and/or corrective actions
  • Assisting manager/assistant manager in improving processes in production
• Implements and adheres to all SelectRx policies and procedures
• Participates and assists in the screening interviewing and evaluation of employee candidates while also making recommendations to hire promote or discipline current employees while coordinating and implementing teamwork
• Operates within the professional standards in compliance with Federal State Local and Business regulation while enforcing the laws regarding the practice of pharmacy
• Performs other duties as assigned by the Pharmacy Manager
• Ensure that all cold medications are properly stored at the end of the day
• Notify the pharmacy manager and assistant manager if there are any major issues or concerns that necessitate storing medications outside of their normal locations on the production floor

Skills/Abilities:

• Strong time management skills
• Strong communication skills
• Strong critical thinking and problem solving skills
• Proven conflict management/resolution skills
• High professional ethics and standards
• Demonstrates the appropriate written and oral communication skills
• High degree of interpersonal and organizational skills
• Maintains confidentiality
• Adheres to OSHA and Compliance Plan regulations
• Reliable outgoing and highly effective at relating to others
• Ability to effectively interact with all levels of management associates patients and general public
• Knowledge and understanding of pharmacy software
• Proficiency in reading writing and speaking English is required

Education and Experience: 

• Bachelor’s Degree in a related field or equivalent work experience required
• 2+ years’ experience working in clinical manufacturing preferred
• 3+ years leading fast paced metric driven teams
• Familiarity with Six Sigma principles
• Six Sigma Green or Yellow Belt preferred

Certificates/Licenses/Registration

• Pharmacy Technician Certification preferred
• Associates assigned to the Indianapolis, IN Facility: Indiana State Pharmacy Technician license or active Tech in Training license required
• Associates assigned to the Monaca, PA Facility:  Pennsylvania State Pharmacy Technician license or active Technician Trainee license required
• Associates assigned to the Olathe, KS Facility: Kansas State Pharmacy Technician license required

Financial Responsibilities (budget, revenue):

• This position has no budget responsibility, authority and/or level of control

Physical Requirements:

This position involves work in a production or warehouse environment and requires regular presence on the production floor.

The role requires:

• At least 8 hours of standing and walking throughout the workday
• Frequent movement between workstations and production areas
• Reoccurring bending, stooping, reaching, and climbing stairs or ladders
• Use of hands and arms for handling, operating, or monitoring equipment
• Ability to move, position, or transport materials or products weighing up to 15 pounds, with or without assistance
• Extended periods of continuous standing at a computer or workstation
• A high level of physical activity and stamina consistent with a production-floor environment.

SelectQuote Core Values:

Service: We create positive customer experiences. 

Entrepreneurship: We create innovate & take risks. 

Leadership: We build & invest in high-performing teams. 

Empowerment: We embrace a changing environment. 

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.