Supervisor Practice Operations - Family Medicine Care

Community Health Network

Anderson, IN

JOB DETAILS
SKILLS
Administrative Skills, Behavioral Health, Billing, Business Support, Category Management, Clinical Assessment, Coaching, Communication Skills, Community Health, Customer Support/Service, Family Medicine, Healthcare, Healthcare Providers, Hospital, Kronos Products, Leadership, Leading Edge Technology, Legal, Medical Billing, Multitasking, Nursing, Operational Support, Operations, Operations Management, Operations Processes, Performance Reviews, Problem Solving Skills, Project Tracking, Staff Development, Supply Chain, Team Lead/Manager, Value Analysis, Willing to Travel
LOCATION
Anderson, IN
POSTED
3 days ago

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Supervisor Practice Operations - Family Medicine Care

Job Ref

2602947

Apply Today!

Category

Administrative & General Support

Department

CPN Primary Care Admin

Schedule

Full-time

Facility

Community Health Pavilion Anderson / Scatterfield

Anderson, IN 46013

United States

Shift

Day Job

Hours

Monday - Friday 8:00 am - 5:00pm with flexibility for business needs

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.

Make a Difference

The Supervisor Practice Operations supports the non-clinical employees in daily practice operations, with primary responsibility for front office oversight. This role ensures efficient workflows, appropriate staffing, strong customer service, and positive patient experience. Responsibilities include supporting daily front office operations, managing workflows and staffing coverage, coordinating schedules and call-ins, and maintaining Kronos timekeeping and approvals. The supervisor oversees work queues, reporting, and operational processes, assists patients with billing inquiries and payment processes, and partners with leadership on staffing, engagement, and performance. This role also provides coaching and feedback, supports staff development, contributes to hiring and performance reviews, and fosters a positive, inclusive, high-performing team environment.

This position supports the Family Medicine Care practices in Anderson (Scatterfield), Alexandria, and Elwood and requires travel to each location weekly.

Exceptional Skills and Qualifications

  • Associate's Degree with 4 years of relevant healthcare experience (preferred), or

  • Bachelor's Degree or equivalent healthcare experience (preferred), or

  • Equivalent combination of education and experience

  • 5+ years in a healthcare environment (front office/customer service required)

  • 2+ years of supervisory or lead front office experience

  • Billing experience preferred

  • Demonstrate strong communication, organization, and problem-solving skills

  • Ability to balance multiple priorities and make day-to-day operational decisions

  • Strong communication, organization, problem-solving skills

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Caring people apply here.

Apply Today!

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About the Company

C

Community Health Network

Community Health Network was created more than 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ever.

As a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Healthcare Services
WEBSITE
http://www.ecommunity.com/