Supervisor, Patient Accounts

excel partners

White Plains, NY

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JOB DETAILS

SALARY

$69,257.57–$103,897.17 Per Year

SKILLS

Accounts Receivable, Analysis Skills, Billing, Communication Skills, Computer Systems, Credit and Collections, Data Analysis, Data Collection, Financial Policies, Financial Reporting, Healthcare Administration, High School Diploma, Insurance, Maintain Compliance, Medical Billing, Medical Terminology, Office Equipment, Onboarding, Operations, Operations Management, Past Due Accounts, Performance Analysis, Performance Reviews, Policy Implementation, Problem Solving Skills, Procedure Implementation, Process Improvement, Reconciliation, Regulations, Reimbursement, Reporting Skills, Staff Training, Team Player, Technical Leadership, Time Management, Trend Analysis, Vendor/Supplier Evaluation

LOCATION

White Plains, NY

POSTED

3 days ago

Supervisor, Patient Accounts

White Plains, NY 10601
Department/Location: Patient Accounts
Reports to: Manager, Patient Accounts
Salary Range: $69,257.57-$103,897.17

Position Summary
The Supervisor of Patient Accounts assists in overseeing, coordinating, and managing daily operations related to billing and collection of third-party accounts. This role compiles and analyzes data to measure staff performance, accounts receivable, and progress toward financial goals. Identifies trends, recommends process improvements, and provides technical guidance to Revenue Cycle staff on complex billing and follow-up activities.

Essential Functions and Responsibilities
- Ensures accounts are billed and followed accurately and timely
- Resolves routine staff questions and escalates complex issues
- Updates and implements policies, procedures, and controls
- Analyzes staff productivity and communicates trends
- Participates in performance discussions and staff training
- Maintains training materials and staff records
- Ensures compliance with billing and reimbursement regulations
- Leads payer meetings and resolves billing issues
- Monitors vendor performance and reconciles accounts
- Assists with recruiting, training, and evaluating staff
- Prepares reports and participates in special projects
- Supervises billing to third-party agencies
- Reviews financial reports and bad debt preparation
- Ensures compliance with financial assistance policies

Education & Experience Requirements
- High School Diploma or GED required
- Associate degree in Business, Healthcare Administration, or Accounting preferred
- Minimum of 3 years patient accounts experience
- Knowledge of hospital billing and insurance reimbursement
- Familiarity with office equipment and computer systems
- Medical terminology helpful
- CPFSS certification required during onboarding

Core Competencies
- Strong communication and teamwork skills
- Ability to handle confidential information with integrity
- Ability to remain composed under stress

Physical/Mental Demands
- Office-based role with frequent computer use
- Ability to move within office and communicate effectively

IND2

About the Company

excel partners

As one of the most well-reputed recruiting firms in the area, Excel Partners specializes in the staffing of the following markets: Information Technology, Financial Services, Human Resources, Accounting & Finance, and Administrative and Office Support. Each area of specialization is led by a dedicated team of highly-trained professionals who have years of experience supplying companies with outstanding pre-qualified candidates. Our clients range from small privately-held companies to Fortune 500 corporations, all with varying employment needs. Excel Partners meets these needs with efficient and thorough searches for Direct Hire, Temporary, Contract, and Temporary-to-Hire candidates, ultimately saving our clients a significant amount of time. Our dedication to our practice and our outstanding success and retention rates have our clients repeatedly returning to Excel Partners to help them “make the right choice” when hiring.

COMPANY SIZE

20 to 49 employees

INDUSTRY

Staffing/Employment Agencies

WEBSITE

http://www.excel-partners.com/