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Supervisor, Operations

FedExGround

Monrovia, IN

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Accidental Death and Dismemberment (AD&D), Analysis Skills, Change Management, Coaching, Communication Skills, Continuous Improvement, Corrective Action, Customer Support/Service, E Programming Language, English Language, Establish Priorities, FMLA (Family and Medical Leave Act of 1993), Homeland Security, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Multilingual, Operational Strategy, Operational Support, Operations, Operations Management, Operations Planning, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Physical Inventory, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Safety, Quality Management, Reimbursement, Resource Management, Safety/Work Safety, Startup, Strategic Planning, Supply Chain, Team Lead/Manager, United States Citizenship and Immigration Services (USCIS), Warehousing, Writing Skills
LOCATION
Monrovia, IN
POSTED
28 days ago
ShiftMonday - Friday - 2nd Shift (Afternoon/Evening)Shift: 2nd Shift Monday-Friday, 2:30pm-12am Location: Westpoint Blvd Operations SupervisorThe Operations Supervisor is responsible for the safe and effective execution of daily operational plans and strategies within warehouse operations. This role leads and allocates resources, ensures compliance with key processes, and drives performance across safety, quality, efficiency, and financial KPIs. The position also ensures product safety, quality, and legality.Primary ResponsibilitiesSupervise at least two full-time direct reports, including hiring recommendations, coaching, skills development, recognition, and performance management.Oversee daily, weekly, and monthly production activities within warehouse operations.Prepare and distribute operational reports to support day-to-day activities.Ensure schedules are implemented correctly and jobs are assigned and completed effectively.Manage vacation and time-off scheduling to minimize disruption and meet customer needs.Actively lead and supervise teammates on the floor, engaging in daily operations.Conduct daily startup meetings to communicate work instructions, workflows, and safety practices.Drive teammate excellence through consistent feedback, coaching, and corrective actions.Promote safety through weekly meetings, training, JHA reviews, and facility walkthroughs.Maintain a clean and orderly work environment aligned with corporate 5S standards.Supervise team operations to meet prescribed objectives and KPIs.Develop a productive work team through cross-training, communication, and motivation.Facilitate seamless handoffs and communicate key information across teams and management.Provide courteous and respectful customer service in high-pressure situations.Ensure inventory integrity and assist with physical inventory counts.Support the Operations Manager with special projects as needed.Assist in maintaining facility security.Education and ExperienceBachelor's degree in a related field with no prior work experience; ORMilitary rank of E-6, E-7, O-1, or O-2; ORMinimum of six months of experience in a warehouse or supply chain environment with demonstrated leadership skills.Skills and QualificationsExcellent organizational and analytical skills.Labor management experience preferred.Strong prioritization and problem-solving abilities.Experience with quality management methodologies.Proven ability to drive continuous improvement and manage change.Ability to lead under high-stress conditions.Excellent verbal and written communication skills.Broad knowledge of warehouse operations, methods, and procedures.Requirements, Perks, and Benefits (US -- Exempt)Physical & Cognitive Requirements (With or Without Accommodation)Ability to follow policies and procedures.Ability to read, write, and interpret information.Ability to add, subtract, multiply, and divide.Ability to use hands to finger, handle, or feel.Ability to sit, walk, or stand for the duration of the shift.Must possess visual acuity to perform essential job functions.Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.Ability to lift/carry items up to 50 pounds.Equal Opportunity EmployerFedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.Know Your RightsPay TransparencyFamily and Medical Leave Act (FMLA)Employee Polygraph Protection ActE-Verify Program ParticipantFederal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:E-Verify Notice (bilingual)Right to Work Notice (English) / SpanishFedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.Perks and Benefits at FedEx Supply Chain (FSC)Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.401(k) plan with company match after 1 yearTuition reimbursement programHoliday pay and accrued paid time off programs offering both Vacation and PTOMedical, dental, vision, and voluntary benefits available on day oneBasic life insuranceBasic AD&D coverageSupplemental Life and Supplemental AD&DShort-Term and Long-Term Disability coverage for full-time employees after 180 days of servicePaid parental leave for both moms and dadsPaid bereavement and jury dutyNote: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.Job Disclaimer (US)Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

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FedExGround