Supervisor

Statement of Purpose

The Supervisor supervises assigned staff, coordinates program activities, and provides clinical and administrative leadership.

Major Tasks, Duties and Responsibilities

• Performs or delegates the responsibilities in this job description as appropriate.
• Assists with operation of the facility.
• May be responsible for minimum caseload, especially during times of short staffing, e.g. staff on vacation, empty positions, or medical leave.
• Assures that documentation is timely and meets contract, licensing, certification and other required standards. Reviews client files for accurate and timely documentation as well as appropriate application of program services to meet client needs.
• Assures that outcomes are completed and submitted to the Clinical Director timely and accurately.
• Participates in public relations activities, including community education, referral sources and resources, cooperative relationships with other service providers, social service agencies, criminal justice agencies, community based organizations and insurance providers as appropriate based on the needs of the facility or of a specific client(s). Coordinates public relations activities with the Community Relations and Marketing Department.
• Assists in maintaining BHS visibility in the community, including attending appropriate meetings and functions.
• Provides leadership and serves as a positive role model to staff and clients.
• Provides input into the development and maintenance of policies and procedures.
• Supervises, trains and orients staff and volunteers.
• Attends trainings as appropriate to fulfill requirements, update job skills and promote development, and arranges for staff to do the same.
• Recommends human resources actions such as hire, discharge, warning and disciplinary actions. Takes part in and documents any actions taken. Prepares performance evaluations.
• Carries out safety program in assigned area to achieve and maintain a safe work area and safe work practices.
• Ensures proper and economical use of staff, equipment, supplies, and facility. Ensures that assigned facility area of responsibility is maintained in a good and safe state of repair.
• Monitors verbal and written release of information by staff.
• Represents BHS well in all contacts. Works as a team member. Maintains cultural sensitivity at all times.
• Maintains familiarity with BHS policies and procedures and other applicable regulations. Performs job duties accordingly.
• Attends meetings and participates in committees as assigned.
• Knowledge of drug and alcohol dependency, mental health, family systems and 12-Step/recovery resources in the community.
• Ability to write clear statements, summarizing client's feelings, expressions, resistance and response to their treatment plan; goals and objectives. Includes letters to referral agencies, courts/probation.
• Ability to confront behavioral changes, identify a crisis, and recognize when additional assistance is necessary.
• Ability to recognize personal issues that has an impact on job performance and interactions with clients.
• Ability to demonstrate ethical and professional behavior.
• Ability to convey respect for cultural and lifestyle diversities of clients and staff.
• Knowledge of referrals, both in and out of the BHS treatment system.
• Knowledge of the philosophy and approach of the 12-Step model of recovery (AA, CA, NA, Alanon).
• Ability to communicate clearly, with clients, staff, peers, supervisors and non-BHS resources.
• Knowledge of computer operations; Windows and word processing (MS Word). Knowledge of the Caminar information system.