Supervisor, Load Zone

Staff Management | SMX

Kansas City, MO

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JOB DETAILS

SALARY

LOCATION

Kansas City, MO

POSTED

4 days ago

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

The Load Zone Supervisor oversees day-to-day operations within designated vehicle loading and unloading zones at event venues in Kansas City.

These zones support transport services for spectators, workforce members, ADA passengers, and client group shuttles . The supervisor ensures that vehicle movements are safe, timely, and well-coordinated , minimizing congestion while maximizing safety and operational efficiency.

This role requires strong operational leadership, communication skills, and the ability to manage transport operations in busy and time-sensitive environments.

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Perks & Benefits: Weekly paychecks, Direct Deposit or Cash Card pay options.

Shifts: All Shifts, Weekend Shifts.

Employment Types: Temporary or Contract.

Pay Rate: $20.00 / hour

Duties:

Load Zone Operations Management

+ Oversee live operations within assigned vehicle load zones , ensuring orderly arrivals and departures.

Passenger Flow Management

+ Manage safe passenger loading and unloading while maintaining effective crowd movement and queue control .

Team Supervision

+ Supervise load zone staff including marshals, ADA assistants, and directional support personnel .

Operational Communication

+ Maintain continuous communication with bus dispatch teams, staging areas, and the Transport Operations Centre (TOC) .

Vehicle Flow Management

+ Enforce vehicle assignments, dwell time limits, and load zone traffic flow schedules .

Operational Issue Resolution

+ Respond quickly to operational challenges such as vehicle delays, passenger surges, congestion, or medical incidents .

Accessibility Services Coordination

+ Ensure ADA-accessible vehicles and mobility assistance services are properly deployed and managed.

Infrastructure Monitoring

+ Monitor signage, barriers, queue systems, and operational infrastructure to maintain a safe and functional environment.

Operational Reporting

+ Log vehicle movements, passenger volumes, occupancy trends, and service issues for daily operational reports.

Stakeholder Coordination

+ Maintain communication with Venue Security, Traffic Management teams, Last Mile operations, and other transport partners to ensure coordinated movement.

WORK ENVIRONMENT:

+ Outdoor operational role located at active load zones near event venues .

+ Work will take place in various weather conditions .

+ Long operational shifts during match days, training days, and event preparation periods .

+ Required to wear high-visibility PPE and follow all safety procedures .

+ Frequent interaction with large international spectator crowds and operational teams.

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Position Requirements:

PROFESSIONAL CONDUCT:

+ Be professional during operational briefings and stakeholder interactions.

+ Maintain clear and professional communication with drivers, staff, and operational partners.

+ Ensure accurate documentation and reporting of operational activities.

+ Demonstrate leadership, calm decision-making, and professionalism during high-pressure event operations.

SKILLS & KNOWLEDGE:

+ Strong understanding of bus and shuttle transport logistics in high-volume environments .

+ Familiarity with load zone safety procedures, vehicle movement protocols, and passenger flow management .

+ Strong leadership skills when supervising teams in dynamic operational environments.

+ Excellent interpersonal and communication skills when working with staff and the public.

+ Basic knowledge of ADA accessibility requirements and inclusive service standards .

+ Experience using two-way radios and transport coordination systems .

+ Awareness of emergency response procedures and escalation protocols .

+ Previous experience working at large-scale events, stadiums, or transport hubs is highly desirable.

QUALIFICATIONS & EXPERIENCE:

+ Minimum 2-4 years of experience in transport operations, logistics coordination, or event mobility management.

+ Combination of relevant education and professional experience in transport operations or logistics .

+ Previous experience supporting large-scale public events or high-volume transport operations is preferred.

+ Fluency in English is required; multilingual or bilingual ability is considered an advantage.

+ Must be available to work flexible hours including evenings, weekends, and match days (May-July 2026) .

Requirements: Background Check, Drug Test, Stand for Shift Duration, Must be at least 18 years old., required education: No Education Requirement.

Work Location: Work Site, Kansas, MO 64129.

Job Types: Distribution, General Labor, Supervisory.

Industry: Warehouse/Distribution.

The hourly rate for this position is anticipated between $20.00 - $20.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home .

SMX, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.

Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

About the Company

Staff Management | SMX

Founded in 1988, Staff Management | SMX is a recognized leader in comprehensive staffing and contingent workforce solutions. We partner with Fortune 500 and mid-sized companies to deliver innovative staffing solutions with superior results across a multitude of industries and geographies.

Contingent Workforce Solutions that Transform the Way Companies Connect with & Manage Talent
Staff Management | SMX's outsourced workforce management programs leverage deep marketplace knowledge to provide best talent, drive compliance, deliver tangible savings and yield sustainable value. Our expertise in supporting complex client staffing requirements without sacrificing quality, combined with our proven centralized service model, award-winning workforce and vendor management system (WVMS) and precision recruitment processes are key differentiators within the industry.

Award-Winning Business Model
Our innovative "inside-out" approach, commitment to continuous improvement and award-winning business model put client needs at the center of everything we do. The benefits of this approach are third-party validated, most recently with our #1 ranking in the Breadth of Service category on our sixth straight appearance on HRO Today's Baker's Dozen for managed service programs customer satisfaction ratings and with a Net Promoter Score® more than 70 percentage points above industry average on Inavero's 2016 Best of Staffing® Client Award satisfaction survey. Learn more about our award-winning business model >

Proven International Success
Staff Management | SMX provides managed staffing and recruiting services in the Americas, Europe and the Asia-Pacific region. Our global expansion has been driven by client confidence in our ability to deliver industry-leading service throughout the world, and our proven international implementation process has produced a track record of successful global account deployments. We continue to expand to new countries based on client need.

A TrueBlue Company
As part of TrueBlue Outsourcing Solutions, we offer clients a broad range of workforce management-related solutions. TrueBlue is the largest industrial staffing firm in the United States and is on the Staffing Industry Analysts' list of largest global staffing firms, connecting over 100,000 people with work each day, and recruiting over 250,000 full-time employees each year. TrueBlue is recognized as one of Forbes Magazine's "Most Trustworthy Companies" for its corporate governance and accounting transparency. Learn more about TrueBlue >

COMPANY SIZE

500 to 999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1988

WEBSITE

https://apply.smjobs.com