Supervisor Liquor Store - Brown Jug - Store 262

Brown Jug / Gold Rush Liquor

Anchorage, AK

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JOB DETAILS

SKILLS

Automotive Repair and Maintenance, Communication Skills, Consulting, Customer Experience, Customer Support/Service, Database Administration, Establish Priorities, Genetics, Internet Privacy, Inventory Levels, Inventory Management, Lift/Move 50 Pounds, Mail Processing, Merchandising, Needs Assessment, People Management, Point of Sale (POS) Systems, Pricing, Regulations, Resolve Customer Issues, Retail Management, Revenue Growth, Safety/Work Safety, Sales, State Laws and Regulations, Team Player, Voice Mail

LOCATION

Anchorage, AK

POSTED

Today

Position Overview:

Brown Jug is a premium retailer of wine, beer, and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. We provide our customers with convenience, selection, and top-notch service! The Supervisor will provide support to management of a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience, understand customer needs, instill a customer mindset within the store, participate in stocking and merchandising of store, and ensure store is stocked and ready to serve our customers.

This position will assist the Spenard & Northern Lights store 262 at 1203 W Northern Lights Blvd.

Primary/Major Duties and Responsibilities (Essential Functions):

People Management Skills:

Customer service driven, friendly, and willing to talk to all customers
Promote a work culture that makes your store an inviting place to work
Be a role model who supports and inspires fellow team members
In absence of management, delegate tasks to team members and set priorities
Communicate in a clear and concise manner to team, participate in huddles/meetings, relay pertinent information
Provide guidance to team members while supporting management initiatives

Customer Offering:

Deliver exemplary customer service
Utilize the 5 Non-Negotiables: Greet, Engage, Build, Add-on, and Thank
Greet customers when they enter the store
Generate sales by educating, advising, and suggesting products to every customer
Maintain a high level of service and product knowledge by completing all training within required timeline
Resolve customer complaints regarding sales and service in absence of management, and ensure management is informed of all customer complaints
Assist customer from store and/or offer car service when appropriate

Day-to-Day Operations:

Ensure all merchandising and pricing guidelines are followed
Ensure store is clean and presentable and action any maintenance issues
Execute merchandising programs
Manage communication (mail, email, voicemail)
Maintain inventory levels and stocking
Actively increase product knowledge
Set daily tasks for the store, Huddle, Daily Checklist and Sales Tracker

Financial:

Complete customer transactions on the Point-of-Sale (POS) device, including payment
Understand the POS system and all transactions that may arise
Ensure all cash handling policies and procedures are adhered to
Ensure all opening and closing procedures are done correctly
Complete daily reports
Ensure safe is always locked and deposits are secured
Strive to make daily goals

Physical Requirements:

Available to work a varied retail schedule, including evening and weekends
Able to safely lift up to 50 pounds
Able to stand for an extended period
Comfortable climbing ladders

Employees have the following basic rights:

Right to refuse unsafe work
Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative
Right to know, or the right to be informed about actual and potential dangers in the workplace

Employees responsibilities include the following:

Employees must work in compliance with OHS acts and regulations
Use personal protective equipment and clothing as directed
Report workplace hazards and dangers to your manager or Health and Safety Representative
Report all accidents and incidents immediately to their manager and document accordingly
Report all broken or damaged equipment to your manager and document accordingly

Equal Opportunity Employer
Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates including but not limited to Liquor Stores USA North Inc. dba Brown Jug and dba Gold Rush Liquor (collectively referred to as "Afognak" or "Company") is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").

Pay Transparency and Company Benefits
The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Benefits are based on the role for which an employee is hired.

Privacy
Afognak Native Corporation and its subsidiaries Alutiiq, LLC, Afognak Commercial Group, LLC, and Alutiiq Professional Consulting, LLC, and their various subsidiaries, including Liquor Stores USA North Inc. DBA Brown Jug and Liquor Stores USA North Inc. DBA Gold Rush Liquor (collectively referred to as "Afognak" or "Company"), respect your privacy and treat the information you provide us, including your Personal Information ("PI") and Sensitive Personal Information ("SPI"), with care. Visit the Company's privacy website for more information.

Supervisor Liquor Store - Brown Jug - Store 262

Brown Jug / Gold Rush Liquor

Anchorage, AK

About the Company

Brown Jug / Gold Rush Liquor

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