Supervisor Gas Operations

Position Purpose

The Supervisor - Gas Operations leads day-to-day gas construction and field operations to ensure safe, reliable, compliant, and efficient execution of work across Madison Gas and Electric Company's service territory. This role coordinates employees, contractors, equipment, materials, schedules, and compliance-related work while supporting a strong safety culture, effective field execution, employee development, and positive relationships with municipalities, contractors, customers, and internal partners.

Core Responsibilities

• Lead and supervise daily gas construction and operations activities, including work planning, scheduling, crew coordination, and field execution across assigned service territory.
• Champion a safety-first culture by reinforcing safe work practices, monitoring field conditions, addressing unsafe behaviors, and ensuring work is completed in accordance with MGE safety expectations and procedures.
• Coordinate resources, equipment, materials, vehicles, and services needed to complete gas operations work efficiently and effectively.
• Supervise, coach, train, and develop employees through ongoing feedback, performance management, skill development, and regular communication.
• Assign and monitor work to ensure timely completion, quality outcomes, appropriate documentation, and alignment with operational priorities.
• Coordinate with contractors, municipalities, property owners, customers, inspectors, and internal departments to support safe and smooth field operations.
• Assign and coordinate compliance-related inspections, repairs, maintenance, and documentation to ensure required DOT-related tasks are completed accurately and within required intervals.
• Support small projects and operational workstreams by coordinating field activities, monitoring progress, resolving issues, and ensuring adherence to scope, schedule, quality, and safety requirements.
• Track budgets, monitor spending, review variances, and support cost-effective decision-making for assigned work, equipment, materials, and services.
• Communicate department priorities, operational expectations, and business goals clearly to employees and partners while reinforcing MGE's mission, values, and service commitments.

Behavioral Competencies

Note: These are in addition to MGE's Core Competencies.

• Plans and Aligns - Organizes work, schedules, people, equipment, and resources to meet operational commitments and business priorities.
• Ensures Accountability - Holds self and others responsible for safety, quality, compliance, documentation, and follow-through on commitments.
• Communicates Effectively - Shares clear, timely, and practical information with employees, contractors, municipalities, customers, and internal partners.
• Directs Work - Provides clear direction, assigns responsibilities, removes obstacles, and supports efficient completion of field work.
• Develops Talent - Coaches employees, builds field capability, and supports growth through feedback, training, and development conversations.
• Manages Complexity - Evaluates field conditions, competing priorities, compliance requirements, and stakeholder needs to make practical operational decisions.
• Drives Results - Maintains focus on safe, reliable, efficient, and timely completion of gas operations work.
• Financial Acumen - Uses budget, cost, and resource information to support sound operational and business decisions.

Skills

• Strong knowledge of natural gas distribution construction, maintenance, field operations, safety practices, and related compliance requirements.
• Ability to lead, coach, schedule, and direct field employees in a technical and operational environment.
• Ability to coordinate work with contractors, municipalities, property owners, customers, inspectors, and internal stakeholders.
• Knowledge of DOT-related inspections, maintenance intervals, documentation expectations, and regulatory compliance processes.
• Ability to manage multiple priorities, resolve field issues, and make sound decisions in changing operational conditions.
• Strong verbal and written communication skills, including the ability to explain operational expectations, safety requirements, and work plans clearly.
• Ability to track budgets, monitor costs, review variances, and support cost-effective use of labor, materials, equipment, and services.
• Proficiency with business, field operations, reporting, scheduling, and documentation systems; ability to adapt to new tools and technologies.

Education

• Associate degree from an accredited college, university, or vocational institution preferred; equivalent combination of education and relevant experience may be considered.

Experience

• Minimum of five years of experience in the natural gas distribution industry or related utility field operations required.
• Minimum of three years of supervisory, leadership, crew coordination, or field leadership experience preferred.
• Experience coordinating contractors, municipalities, customers, field crews, compliance work, or construction-related activities preferred.

Work Location

• This hybrid role is based at our Madison, WI headquarters. While three days onsite is the minimum, team collaboration and business needs may require additional in-office presence.

Pre-employment will require satisfactory completion of a background check and drug screen.

We are an AA/EOE employer and consider all qualified candidates without regard to protected status.