Supervisor Environmental Services - Orlando Health - Horizon West - Full Time - Shift Varies

Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women’s health and trauma

Successful candidates joining our TEAM will be eligible for: 

• Outstanding Benefits with a 403(B) match for full and part-time employees.
• Retirement Savings plan.
• Paid Time Off plan. 
• Education Assistance programs; Tuition reimbursement, Student Loan repayment program, and Preferred Education Program. 
• Maternity leave; 4 weeks yearly. 
• Among many other benefit programs. Benefits do kick in from day one!

Position Summary
The Environmental Services Supervisor performs a variety of supervisory functions, directing the daily operational activities of the
department or departments assuring that all quality and standards are met by making personal daily rounds, signing inspection reports
and responding promptly, safely, and efficiently to all service or customer requests. He/she assures that there is adequate staff and
supplies to always meet the customers’ expectations; that the staff is always professional in their conduct and appearance and is
committed to the highest possible customer satisfaction levels.

Essential Functions
Assists in controlling expenses within his/her area of responsibility.
Assists the Manager of Environmental Services or Operations Manager in attaining the financial goals for his/her area.
Responsible for accuracy and timelines of reports, financial data and statistics.
Responsible for productivity and staffing that is appropriate to his/her area.
Demonstrates and promotes the hospital Culture, Values and I Promise standards.
Demonstrates a proactive and enthusiastic attitude in striving for and meeting the department’s goals and objectives.
Recognizes the need for and demonstrates good communication and listening skills with customers, physicians, other staff, and their
associates.
Promotes teamwork within their assigned process or Department and within the organization.
Coaches and counsels associate as needed; provides continuous feedback on performance and applies appropriate development
tools to assist in their individual growth.
Maximizes customer and guest satisfaction.
Responsible to see that all work assignments are carried out properly, safely and completely within the allotted time schedule;
assuring that the quantity and quality of the work meets all standards even if he/she must perform some duties, as occasions may
arise.
To achieve a Superior Facility Image, this position is responsible for the cleaning and disinfecting of patient rooms, and ancillary areas
to include, but not limited to bathrooms, public areas, corridors, medication storage rooms as directed by licensed clinical staff and
any other areas that may require attention using designated and appropriate chemicals and cleaning procedures.
Understands and complies with Safety and Infection Control practices within his/her areas of responsibility.
Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
Assists the Operations Manager or EVS Leader with revising and implementing changes in policies and procedures to meet all
licensing agency requirements (e.g., The Joint Commission, AHCA, Local & State Regulatory Agencies).
Supports all policies, procedures, goals and objectives.
Assists the Manager Environmental Services or the Operations Manager with cross-functional and technical training programs.
Promotes associate ownership of work processes.
Communicates openly and freely with associates ensuring good two-way communication within the Department.
Performs all other duties as assigned.

Education/Training
High school diploma or equivalent required. Must possess technical competence in linen distribution, laundry services, or
environmental services.

Licensure/Certification
None.

Experience
Three (3) years of experience as an Environmental Services worker required or related supervisory experience (or combination thereof).
Associates degree may be substituted for two years of required experience