Supervisor, Distribution System Operations - Akron Fairlawn

Resume Deadline: Monday, April 6th, 2026

Hiring Manager: George Summers

Recruiter: Emily Gibson (330-592-1207)

About the Opportunity

This is an open position within the Cleveland Electric Illuminating Co., a subsidiary of FirstEnergy Corp.

All employees who apply for a posted position must notify their supervisors that they have applied. Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying.

The position directly supervises, coaches, and assists Regional Distribution System Operations personnel involved in the daily real-time operation at Fairlawn''s Distribution Control Center. This position reports on-site in Akron, OH, Monday through Friday.

Responsibilities include:

• Maintaining a high level of safety commitment throughout day-to-day functions.
• Supervising activities including the direction of field crews in the operation and maintenance of the electrical distribution system.
• Ensuring compliance with appropriate policies and procedures for real-time dispatch operations.
• Supervising real-time utilization of Advanced Distribution Management System (ADMS), Supervisory Control and Data Acquisition (SCADA), Distribution Management System (DMS), contingency analysis, and system analysis resources for assessing system conditions.
• Conducting quarterly performance reviews with employees.
• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year and discussing development opportunities, performance issues, and changes that are occurring.
• Initiating, conducting, and providing expert and timely assistance to investigate reliability, safety conditions, and incidents; this involves interacting with other areas in Energy Delivery, FirstEnergy regional operations, transmission operations, and neighboring utility regions.
• Developing contingency plans for prioritizing the restoration of service.
• Assisting in or developing emergency plans for storm-related interruptions, equipment failures, or labor unrest.
• Supervising the maintenance of operating documentation, record keeping, and operator shift schedule.
• Participating in operational and other meetings across the Ohio footprint.
• May be required to work weekends, extended days, and/or travel to other operational companies within First Energy for storm response.
• Must be available for storm work during severe weather conditions.

Qualifications:

• Associate of Engineering degree (Electrical Engineering preferred), with at least 3 years of related work experience, or a high school diploma with 5 years of relevant work experience. Related work experience includes line or substation field work, engineering experience, and military related or leadership experience.
• Demonstrated past leadership in operational supervision or DSO job duties.
• Demonstrated interpersonal skills and ability to process information in a timely and accurate manner.
• Ability to accurately perform analytical calculations such as voltage drops, transformer, and circuit loadings.
• Knowledge of the equipment and principals involved in the operation of all components of the electrical system required.
• Knowledge of FirstEnergy''s information systems related to operating activities.
• Knowledge of clearance and switching (lockout/tagout) procedures to remove and restore lines and electrical equipment while maintaining safety to employees (Manual of Operations).
• Experience in the safe operation of electrical equipment and maintaining reliable and quality service to customers.
• Strong verbal and written communication skills.
• Ability to conduct and present himself/herself in a professional manner.
• Demonstrated knowledge of computer applications such as Microsoft Office including Outlook, Word, and Excel.
• Must reside within a reasonable proximity of the reporting location due to job related requirements.

All employees must have an account to use a FirstEnergy computer to apply for jobs. If you do not know if you have an account, please contact the IT Service Desk at 330-315-4357, Option 1 - 1 for assistance.