| Location | Houston, TX |
Supervisor, Central Intake
Salary
Depends on Qualifications
Location
Houston, TX
Job Type
Regular Full-time
Job Number
16982
Department
Childrens Assessment Center
Opening Date
07/17/2026
Closing Date
9/30/2026 11:59 PM Central
Max Number of Applicants
200
Position Description
This position plays a critical leadership role in ensuring children and families receive a timely, coordinated, and compassionate response following allegations of abuse.
Duties and Responsibilities:
As the first point of contact for many families and multidisciplinary partners, the Central Intake Supervisor oversees a fast-paced intake process that supports forensic interviews, medical evaluations, and other critical services.
This position supervises intake staff, manages complex scheduling, ensures the accuracy of case information, and collaborates with investigative and community partners to facilitate seamless service delivery.
Other duties as assigned.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
Requirements
Education:
Experience:
Demonstrated ability to manage multiple priorities, solve complex scheduling and operational challenges, and make sound decisions in a fast-paced environment.
Strong organizational, interpersonal, and written communication skills with exceptional attention to detail.
Experience utilizing electronic health records, case management systems, or other database platforms with a high degree of accuracy.
Knowledge, Skills, and Abilities:
A hospitable disposition, skill in public relations, and a patient, objective, non-judgmental attitude.
Strong organizational skill, computer skill, flexibility, and ability to work independently and on a team.
Ability to assess age-appropriate language, verbal and non-verbal communication and exceptional recall abilities.
Strong skill in prioritizing job tasks.
Ability to communicate effectively with professionals from various disciplines and agencies.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
Education and Experience:
Minimum of three (3) years of supervisory experience in child advocacy, victim services, behavioral health, healthcare, criminal justice, or a related human services setting. (preferred)
Experience coordinating services within a multidisciplinary environment. (preferred)
General Information
Hours:
Salary:
Salary commensurate with experience.
Criminal and CPS background check required prior to hiring and E-Verify upon hire.
Work Environment and Physical Demands:
This position is generally in a sedentary role but may at times require the ability to lift files up to 20 pounds.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits
Paid Time Off (PTO)
Retirement Savings Benefit
The following benefits are available to Harris County employees in full-time and select part-time positions:
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
www.benefitsathctx.com
01
Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.
02
If you selected a college degree in response to the previous question, which of the following best describes your major?
03
Please describe your educational background including level of education completed, area of study and completed major and minor programs.
04
Which of the following best describes your verifiable supervisory experience in child advocacy, victim services, behavioral health, healthcare, criminal justice, or a related human services setting? (To be considered, qualifying experience must be documented in your applications employment history)
05
Please provide the dates of employment during which you obtained supervisory experience in child advocacy, victim services, behavioral health, healthcare, criminal justice, or a related human services setting. Provide the month and year that began and ended the experience. Example: "January 2020 - December 2023" If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type "N/A" in the space provided.
06
Which of the following do you have professional experience with?
07
If you made a selection in regard to the previous question, please describe your professional knowledge and/or experience. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications. (Type N/A if not applicable)
Required Question
Employer Harris County
Address 1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone 713-274-5445
Website https://www.governmentjobs.com/careers/harriscountytx