We are seeking a Supervisor for our Telemetry Unit with Mission Health for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Role Summary:
Provide system oversite and daily coordination of CMU processes including the management and maintenance of telemetry monitoring and Cemer Patient Observer "CPO." Serves as a liaison for all system affiliates to facilitate continued quality assurance, training, and education that is consistent with departmental and syste.m accountabilities. Oversees daily operations by assuring adequate staffing, providing clinical support, and maintaining accreditation readiness. Supervises monitor Technician II's to assure timely customer service and exercises supervisor responsibilities through independent problem solving and collaboration with departmental leaders. Other duties as assigned by departmental leaders.
Essential Accountabilities:
1. Manage and coordinate daily operations and staffing to assure timely patient care. Performance Criteria:
-Evaluation of personnel in current monitoring practices to ensure standardized compliance.
-Train and oversee personnel in use of telemetry and "CPO," programs, HIPAA requirements, policies and procedures.
-Assure adequate staffing levels to meet patient care needs.
2. Assist in the implementation, monitoring and enforcement of policies, procedures and processes.
-Annual performance review of assigned staff.
-Completing weekly check-ins, quarterly performance pulse's, engagement pulses, and talent conversation. 3.
-Provide on-going training and policy review.
-Participates in interviewing and hiring process and makes recommendations on hiring decisions. 5. Participates in proactive problem solving in regards to current practice, multidisciplinary inter-action, and patient service issues.
3. Oversees Quality assurance and accreditation readiness.
-Works with multidisciplinary team to evaluate effectiveness of current and future telemetry and CPO processes.
-Monitors all critical value notification processes.
-Monitors telemetry and CPO response times, call logs and patient outcomes.
Participation with system affiliates as a liaison for Telemetry and CPO related processes.
Performance Criteria:
1. New equipment conversion or system go-lives.
2. Standardized education and training.
3. Equipment evaluation and testing.
4. Assistance with quality assurance measures.
No Travel Required
6 months experience Required Years of Experience
North Carolina Division Office, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Mission Health, an operating division of HCA Healthcare, is based in Asheville, North Carolina, and is the state’s sixth largest health system. Mission Health is consistently named one of the nation’s Top 15 Health Systems by IBM Watson Health and is the only health system in North Carolina to achieve this recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital and the region’s only dedicated Level II trauma center. With approximately 12,000 colleagues and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Supervisor Cardiac Monitor Unit Mission Health opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.