Position: Dock Supervisor Job Description: Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus. Core Responsibilities & Duties: Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers Assign job tasks to workers according to unloading and loading schedules Provide guidance to subordinates on goals and objectives on a weekly basis Field customer calls on service issues, special service request, rates and new accounts Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies Execute appropriate load plans and proper load balance to ensure safe vehicle operation Coordinate work assignments, monitor performance, and provide training on relevant job duties Maintain facility appearance, condition and security Maintain record of those responsible for trailer seal verifications Perform security checks when facility is dark or during Holiday breaks Perform facility inspections Assist in the loading and unloading of trailers Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road Must be able to frequently lift and/or move up to fifty (50) pounds Must be able to occasionally lift and/or move up to ninety (90) pounds Other duties as assigned Qualifications: Strong team player that thrives in a fast-paced environment Ability to drive performance of direct reports and lead a team in a lean manufacturing environment Prior air freight experience is required International/Import experience is a plus Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment Must possess demonstrated leadership ability Knowledge of proper freight handling techniques Knowledge of Hazardous Materials handling Ability to communicate effectively with all levels of operations Must be flexible to work weekends and nights Forklift and general freight handling experience Skills: Ideal candidate will possess a "can do" attitude with a "will do" work ethic Must have the ability to work in a fast paced environment General computer skills - Microsoft Office, Outlook, AS400 * Excellent communication and problem solving skills Forward Air is an Equal Opportunity employer. #LI-KK1 #LI-Onsite Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. Forward also operates a full portfolio of multimodal solutions, both domestically and internationally, via Omni Logistics. Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight. We are more than a transportation company. Forward is a single resource for your shipping needs We move freight, but we're powered by people. Whether you're in the warehouse, on the road, or behind the screen, every teammate keeps our global business in motion and brings logistics to life.
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
The foundation product for Forward Air is our expedited linehaul service, offering consistent and reliable transit and on-time, damage-free deliveries. By locating terminals on or near airports and maintaining a scheduled transportation network, we are able to arrange for convenient and consistent service with broad geographic coverage. Shipments of varying sizes (TL/LTL) are received at our terminals and transported by contracted service providers either (1) on a direct truck to the destination terminal, (2) through our Columbus, Ohio central sorting hub, or (3) through one of our 12 regional hubs, where they are unloaded, sorted, and reloaded in rapid fashion. After reloading the shipments, our contracted service providers deliver them to the destination city for early morning recovery. Through our Forward Air Complete® cartage service, customers also can have shipments picked up from the shipper, delivered to the final consignee, or transferred at the airport, simplifying the freight management processes. These options allow us to maximize handling efficiency of each shipment while minimizing freight loss and damage, improving transit times over traditional ground transportation.