Teslas Asset Technician Semi Service Supervisors are the leaders of our Service Center floor teams. In this role you will be responsible for leading an engaged team of technicians while delivering an exceptional service experience. The ideal candidate for this role is capable of driving excellent results and delivering operational efficiency in our service centers.
Provide effective supervision and coaching to technical employees ensuring the achievement of required quality and service output goals
Act as the process leader for shop activities by systematically improving work standards with input from service technicians and the service center team
Managesmooth workflow through the service center and maintain shop records and inventories
Collaborate with the Semi Service Manager and key stakeholders to establish targets for quality speed and cost aligned with customer and business needs
Ensure current and accurate work standards and engineering procedures maintaining compliance for maximum quality
Monitor employee compliance with safety regulations and the service centers safety program
Conduct regularly scheduled one-on-one developmental meetings with team members to facilitate their professional growth while monitoring and coordinating training needs in partnership with Training Team
Bachelors degree or equivalent professional experience Prior leadership experience in a service-focused industry preferred automotive experience is required
Able to manage multiple tasks with competing prioritiesestablish and achieve goals and meet deadlines
Ability to lead group root-cause problem-solving activities andrapidly develop countermeasures Excellent interpersonal and communication skills able to effectively interact with customers as required
Able to work a flexible schedule including weekday and weekendovertime
Foundational computer skills experience with Microsoft Office required
Benefits
Along with competitive pay as a full-time Tesla employee you are eligible for the following benefits at day 1 of hire
Medical plans > plan options with 0 payroll deduction Family-building fertility adoption and surrogacy benefits Dental including orthodontic coverage and vision plans both have options with a 0 paycheck contribution Company Paid Health Savings Accounts HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts FSA 401k with employer match Employee Stock Purchase Plans and other financial benefits Company paid Basic Life AD&D Short-term and long-term disability insurance 90 day waiting period Employee Assistance Program Sick and Vacation time Flex time for salary positions Accrued hours for Hourly positions and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include critical illness hospital indemnity accident insurance theft & legal services and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
Expected Compensation
76000 - 136800annual salary cash and stock awards benefitsPay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.