SUPERVISING PROGRAM TECHNICIAN III

Job Posting: Supervising Program Technician III - Business Programs Division

Secretary of State

JC-524920

• Supervising Program Technician III - Business Programs Division

SUPERVISING PROGRAM TECHNICIAN III

$4,977.00 - $6,237.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 7/29/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

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Job Description and Duties

Do you enjoy working in a fast-paced environment? Does being a leader and guiding your staff excite you? If you answered yes, then we have an opportunity for you. The California Secretary of State's Business Programs Division is seeking qualified applicants to fill one permanent, full-time Supervising Program Technician III position in the Los Angeles regional office.

Under the general direction of a Supervisor I, Supervisor II, and/or the Assistant Division Chief, the incumbent works with a high level of independence and trains, plans, organizes, and directs the work of a moderate sized staff through subordinate supervisors or directly with staff as needed, performing the most complex work.

Desirable Qualifications:

• Have good working knowledge of the effective principles of supervision
• Candidate should have a good understanding of organizational techniques and time management skills, including techniques for prioritizing multiple projects to ensure completion by established deadlines
• Excellent problem resolution skills
• Possess strong leadership and interpersonal skills
• Knowledge of and experience with Microsoft Office applications (e.g., Word, Excel, Outlook, etc.)
• Candidate should be able to interact effectively with the public and all levels of departmental personnel and establish and maintain cooperative working relationships
• Demonstrate ability to take initiative, be flexible, work independently, and have the willingness to learn new duties
• Handle sensitive and confidential information with tact and diplomacy
• Maintain regular, consistent, and predictable attendance in the performance of these specific functions

Supplemental Questionnaire: Applicants must submit a Supplemental Questionnaire responding to the questions listed below, it should be no more than two (2) pages typed, using business professional font, font size and formatting. Responses do not need to include the question but must be numbered in the same order. Applications that do not follow the directions as identified above, provide incomplete responses, or do not submit a Supplemental Questionnaire will not be considered.

• A desirable qualification for this role is a strong understanding of organizational techniques and the ability to prioritize multiple projects to ensure completion by tight deadlines. Provide an example of a time when your unit experienced a sudden influx of high-priority work or an unexpected operational shift. How did you reallocate resources and organize your team to ensure all deadlines were successfully met?
• This position requires the ability to interact effectively with the public and all levels of departmental personnel while handling sensitive information with tact and diplomacy. Describe a situation where you had to de-escalate a conflict or address a sensitive issue involving a difficult customer, public stakeholder, or a colleague. What communication strategies did you use to maintain a cooperative working relationship?

You will find additional information about the job in the Duty Statement.

Working Conditions

Due to business needs, no teleworking option is offered for this position. This position will be expected to be 100% onsite to perform normal duties.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• SUPERVISING PROGRAM TECHNICIAN III

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-524920

Position #(s):

785-403-9926-005

Working Title:

Supervising Program Technician III - Business Programs Division

Classification:

SUPERVISING PROGRAM TECHNICIAN III

$4,977.00 - $6,237.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Los Angeles County

Telework:

In Office

Job Type:

Permanent, Full Time

Facility:

LA Office

Department Information

The Office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity. Located in downtown Los Angeles near the vibrant historic core of the city, the Los Angeles office is located in the Ronald Reagan Building, near lovely parks, restaurants, and retail centers, with bus and metro stops within walking distance of the building, and additional on-site amenities including a childcare center.

For more information about the SOS, please visit sos.ca.gov.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The salary range(s) included in this job advertisement do not reflect the temporary salary reduction.

Special Requirements

Examination Information:

• Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link: Exam Bulletin - Supervising Program Technician III.
• There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/29/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Secretary of State

Attn: Leah Mikol

1500 11th St - 4th Floor - Suite 475

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Secretary of State

LA Office

Robert Tcheng.

300 South Spring Street, Room 12513

Los Angeles, CA 90013

Drop off application packages at the Information Desk with attention: Robert Tcheng.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Supplemental Application - Please submit your responses to the supplemental questions as indicated in the Supplemental Questionnaire section above.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:

Leah Mikol

(916) 653-6974

lmikol@sos.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Sarah Bielski

(916) 653-6974

sbielski@sos.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.