If you want to apply your skills to work that matters, makes a significant positive impact on people's lives and help change the future for families. . .
If you want to be on a team with passionate, high-performing A-players committed to excellence in pursuit of a meaningful mission. . .
If you want to become a person of significance; to learn, grow and develop yourself in new ways. . .
Then you have found your dream job!
We are looking to hire a superstar to assist in all email, phone, and social media customer service efforts for our growing customer base.
You will be working with Steve Trang and will be a key member of our exceptional customer and client support team. You will also work directly with an incredibly talented, passionate and high-performing "A-Team" that is committed to making a significant impact in the lives of those achievers who choose to. . . Be The Exception.
You are the superstar we are looking for if. . .
You are confident, caring, resourceful and a highly motivated self-starter who is committed to growing.
You enjoy working in a fast-paced culture, you have an unwavering positive attitude and you have a sincere passion for finding creative solutions that will help expand the organization's success.
You are creative, with excellent written and verbal communication skills, and you are a problem solver who can translate any situation into a moment of WOW.
You are qualified for this position if you have experience. . .
-Problem-solving a wide variety of technical and logistical questions efficiently.
-Foreseeing potential breakage points (and solutions) for pro-active customer care.
-Utilizing your wicked-awesome persuasion and marketing skills in everyday communication.
-Managing many projects at once with speed, efficiency and poise.
-"Thinking on your feet," are well-organized and results-driven.
Other expectations/skills:
-Excellence and world-class quality work is the only acceptable standard.
-Positive, friendly and good humored personality.
-Mature, wise, poised and polished professional with savvy grasp of written and verbal communications to serve and educate clients via email, phone, and social media.
-Fast, efficient and proficient work as part of a high performing team.
-Exceptional Internet researching skills. Familiar with many advanced tools, strategies and resources to find and discover desired information and resources.
-Proficient skills in Excel and/or Google Docs.
-Experience using a CRM
Must be consistently available each of the 5 days during the week, Monday-Friday.
Compensation: BETTER than competitive.
NOTE: SUPERSTARS ONLY.
Please do not apply for this position unless you are certain you are awesome, proven by a track record of results and relationships. This is a highly coveted position and we will only settle for an A+ player.