Summer Intern- Information Technology Service Analyst, Coppell, TX

Information Technology : Summer Intern- Information Technology Service Analyst, Coppell, TX

Apply now

Contact

Your Rohde & Schwarz recruiting team is looking forward to receiving your application.

Info

City/region Coppell (Texas) (USA) Entry level Interns Employment Type Full-time, limited Ref. Number 16896

Share

more

Rohde & Schwarz's IT team is looking for an intern with fresh eyes and an analytical mindset to help evaluate and improve operations across three technical services. This role is ideal for someone pursuing a career in IT support or management who wants firsthand experience of how a regional IT team operates within a global organization and to drive process improvements that generate concrete data points for their resume. The intern will also gain exposure to a range of technologies and platforms, collaborate with a skilled, multi-level team, and apply practical skills learned in school.

Your tasks

• Build custom dashboards and reports in ServiceNow that reflect IT teams KPI and other performance metrics.
• Collaborate with technical subject-matter experts to create clear operating procedure documents.
• Support Local IT Team with hardware provisioning, troubleshooting hardware and windows OS related issues.
• Support Local IT Team to troubleshoot Audio/Video related issues relating to conference-room AV solution.

Application tips

Watch the video and learn all about our application process:

• Application
• Interview
• Contact persons

Your browser does not support the video tag

Your qualifications

• Currently in your senior year of an IT related degree program or a recent graduate in a technical field.
• Minimum cumulative GPA of 3.0 GPA
• Good understanding of IT service lifecycle- account provisioning, application development, hardware & software deployment, troubleshooting and documentation.
• Experience with IT ticketing systems and reporting tools (ServiceNow preferred).
• Proficient with Microsoft Word, Excel, and Visio.
• Legal resident of Dallas-Fort Worth (DFW), Texas area. We are unable to provide housing or relocation assistance for summer interns.
• US Citizen or Permanent Resident

Interested?

We are looking forward to receiving your application!

This is an hourly position, paying $22-$27/hour, minimum of 30 hours per week.

Rohde & Schwarz is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law.

We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.

#LI-DNI

Apply now

Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.

Our offer

• Flexible working hour models

• Training & continuing education

• Privately owned company

• Promoting innovation

• Long-term & attractive work environment

Show more

You might find this also interesting

Our culture

Discover how we live development, training, diversity and much more!

Our benefits

With us, you can expect more than just a job - discover the benefits we offer!

Our application process

Curious about our application process? Find out what awaits you!

Your Onboarding Journey

Curious about onboarding at Rohde & Schwarz? Take a look here!