Conferences, Customer Support/Service, Event Management, Film, Housekeeping/Cleaning, Identify Issues, Inventory Management, Logistics, On Call
During the summer conference season, the Office of Conference Services (OCS) coordinates campus events such as conferences, athletic programs, film productions, social events, performances, commencements, and camps.
Responsibilities include planning logistics, setting up facilities, and communicating with clients and campus partners to ensure a positive guest experience while safeguarding university interests.
- Understand and enforce OCS policies and procedures.
- Serve as a liaison between OCS, clients, and campus departments.
- Assist with preparing residence halls, including light housekeeping and room inspections.
- Help set up facilities for events and manage inventory, including linens.
- Greet summer groups, support check-in/check-out, troubleshoot issues, and provide customer service.
- Conduct room inspections, assist with hall closing, and perform errands related to events.
- Inspect classrooms and event spaces daily, update logs, and provide on-call support for overnight guests.
- Act as a liaison during summer programs and perform additional duties as needed, including some light to medium lifting.