HealthRIGHT 360 gives hope builds health and changes lives for people in need by providing comprehensive integrated compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders.
Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include:
• Individual and group therapy • Family therapy • Individualized case management • Treatment planning • Drug and alcohol counseling • Medication support services • Crisis intervention
Benefits and Perks HR 360 offers a robust benefits package including: • PTO • 15 paid holidays • Commuter benefits • Retirement plans • More
Employees qualify for public loan forgiveness programs. Training and professional development opportunities are also available. Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.
JOB SUMMARY HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including:
• Mental health care • Residential and outpatient substance use treatment • Primary health services • Transitional support for individuals re-entering the community after involvement in the criminal justice system
By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
North County Serenity House (NCSH) is a residential program of HealthRIGHT 360, founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender-responsive and trauma-informed environment using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women.
For clients with co-occurring mental illness, we provide integrated substance use and mental health services that treat both conditions as primary. Our residential facility serves up to 120 women with capacity for up to 20 children under 5 years of age seeking recovery from substance use disorders.
SUD Supervisor I
The SUD Supervisor I leads and supervises a team of professionals to ensure the delivery of quality client care. This role contributes to maintaining a positive and supportive environment for our clients and ensures that staff meet the organizations goals in alignment with HealthRIGHT 360s philosophy, mission, values, policies, and objectives.
The SUD Supervisor I is responsible for overseeing client care, which includes:
• Staff supervision • Client scheduling • Managing relationships with outside agencies • Performing other assigned tasks
Additionally, the role supports daily activities essential to incorporating the organizations mission and values into our service delivery.
KEY RESPONSIBILITIES
People Supervision
• Supervise, train, and guide direct service staff, such as SUD Counselors and Client Safety Navigators. • Assist management with interviews, selection, hires, and terminations. • Ensure that all direct reports are in compliance with the organizations policies, procedures, position expectations, and performance goals and contractual requirements. • Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner. • Deliver and arrange training and resources to ensure that direct reports are successful in their roles. • Ensure proper coverage of the program by managing work schedules and approving time away from work. • Deliver all communications necessary to all team members to remain current with HealthRIGHT 360s policies and procedures and to inform them of quality-of-care concerns. • Maintain open communication with the manager concerning employee matters, needs, client assignments, workload distribution across the team, and seek consultation when needed. • Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment. • Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.
Treatment Oversight
• Ensure that overnight staff remain alert and awake at the entire overnight shift. • Assign clients to staffs caseload. • Ensure that all treatment service plans and activities are executed in keeping with the organizations values, mission, vision, and strategy. • Facilitate and assist with client case conferences as applicable. • Ensure that staff provide strengths-based, trauma-informed, and culturally competent services in an ethical and legal manner. • Ensure safety and security of the program and mediate client grievances. • Respond to emergencies, outstanding crises, or events as needed, including during holidays, weekends, and after hours. • Ensure that all direct reports submit documentation in accordance with program requirements and in compliance with all regulatory requirements and agency policies and procedures.
Direct Service
• Provide services within the scope of practice, which may include: • Crisis intervention • Assessments • Individual and group counseling • Case conferences • Educational groups • Treatment plans as assigned • Assume ownership for any crisis as it relates to service delivery and see it through to completion. • Maintain documentation of services provided in accordance with HealthRIGHT 360s policies and procedures to satisfy internal and external evaluating requirements. • Monitor and ensure the safety and well-being of all clients in the facility during overnight hours. • Safely and efficiently transport clients to designated locations during emergency situations and as needed.
Administration and Other Duties
• Work different shifts to maintain knowledge of all aspects of the program. • Develop and maintain training-related workflows and procedures. • Actively participate in assigned supervision, agency, and team meetings. • Participate in training opportunities and complete assigned training in a timely manner. • Maintain compliance with credential requirements.
And perform other duties as assigned.
QUALIFICATIONS
Education: • High school diploma or equivalent required • Bachelors degree preferred
Certification/Licensure: • Option I: Registration as a Substance Use Disorder Counselor from an accredited California agency (CCAPP CAADE CADTP) • Option II: Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP CAADE CADTP)
Experience: • At least 1 year of experience providing supervision to direct service providers, preferably in a non-profit organization or comparable agencies with similar client populations • Experience with efficient and effective treatment and management of clients with co-occurring disorders • Experience providing trauma-informed services
Valid certifications: • Valid First Aid and CPR certification or ability to obtain within 30 days of hire • Valid California Drivers License and access to registered and insured transportation
Must complete background check and livescan clearance.
We will consider for employment qualified applicants with arrest and conviction records.