Automotive Management, Automotive Sales, Best Practices, Coaching, Communication Skills, Customer Conversion, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Dental Insurance, Develop and Maintain Customers, Documentation, Driver's License, Lead Management, Leadership, Metrics, Organizational Skills, Partner Sales, Performance Management, Performance Metrics, Sales, Sales Analysis, Sales Management, Telephone Skills, Telesales, Training/Teaching, Vision Plan, Website Conversion, eCommerce, eCommerce Sales
Automotive Internet Sales Manager / Digital Sales Manager
Jerry Seiner Dealerships - Valencia, California
Full-Time | Leadership Opportunity
Compensation
$11,000 - $14,000 per month based on experience, qualifications, and performance.
Compensation may include:
- Base salary
- Commission
- Performance bonuses and incentives
Individual earnings will vary based on performance, experience, and dealership results.
About the Role
Jerry Seiner Valencia Subaru is seeking an experienced and results-driven Automotive Internet Sales Manager / Digital Sales Manager to lead our dealership's digital sales and customer engagement operations.
This position is ideal for a proven automotive professional with hands-on experience selling vehicles, working within a dealership internet department, and successfully managing internet or BDC operations. We are looking for a leader who understands dealership processes, knows how to drive appointments and conversions, and can build a high-performing team culture.
The ideal candidate will also demonstrate strong job tenure and career stability, reflecting consistency, leadership, and long-term performance in prior automotive roles.
Key Responsibilities
- Lead, coach, and develop the Internet Sales / BDC team
- Manage inbound internet, phone, and digital sales leads
- Train team members on phone skills, objection handling, and appointment-setting best practices
- Monitor and improve response times, contact rates, appointment show rates, and sales conversions
- Ensure accurate CRM usage, documentation, and follow-up processes
- Partner with dealership sales leadership to structure and support internet deals
- Maintain compliant, customer-focused, and profitable sales processes
- Analyze sales metrics and implement strategies to improve department performance
- Deliver an exceptional online-to-showroom customer experience
Qualifications
- Automotive sales experience required
- Previous dealership internet department experience required
- Prior experience managing an automotive Internet Sales or BDC department required
- Proven ability to train, motivate, and hold teams accountable to performance metrics
- Strong knowledge of dealership CRM systems and lead management processes
- Demonstrated history of strong job tenure and career stability preferred
- Excellent communication, leadership, and organizational skills
- Results-driven mindset with strong attention to customer satisfaction and conversion performance
- Valid driver's license and insurable driving record required
Benefits
- Competitive compensation structure
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Employee vehicle purchase and service discounts
- Career advancement opportunities within a growing dealership organization
Equal Employment Opportunity Statement
Jerry Seiner Valencia Subaru is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, or any other protected status under applicable federal, California, or local law.
We are committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with sincerely held religious beliefs in accordance with applicable law.
In compliance with the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment consistent with applicable law.
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